iPlayer help and FAQs

Get the best out of ±«Óãtv iPlayer and fix issues with our really helpful support site.Ìý
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Connected TV | Update

Why has iPlayer stopped working on my TV?

Some users are unable to access iPlayer on their TV

Connected TV | Update

Why do I need to sign in each time on my Samsung TV?

Some Samsung users are being asked to sign each time they use the iPlayer TV app

Connected TV | Update

Why is playback cropped or zoomed-in on my Sony TV?

The iPlayer playback screen is cropped or zoomed-in on certain Sony TV devices