Known Issues

    Connected TV | Update

    Why has iPlayer stopped working on my TV?

    Some users are unable to access iPlayer on their TV

    Connected TV | Under investigation

    Why am I unable to access iPlayer on my Hitachi TV?

    Some Hitachi users are seeing an error when accessing iPlayer

    Connected TV | Update

    Why is playback cropped or zoomed-in on my Sony TV?

    The iPlayer playback screen is cropped or zoomed-in on certain Sony TV devices

    ±«Óãtv iPlayer | Update

    Why can't I find audio described versions of Silent Witness on iPlayer on my TV?

    Silent Witness unavailable from the AD menu on the TV app

    Connected TV | Update

    Why do I need to sign in each time on my Samsung TV?

    Some Samsung users are being asked to sign each time they use the iPlayer TV app

    Connected TV | Update

    Why is ±«Óãtv iPlayer failing to load on my connected TV?

    Problems loading the app on connected TV devices