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Training is the process in which employees are provided with additional skills, knowledge and qualifications. Businesses train their employees for a number of reasons, but two of the most important are motivation and retention.

Effective training has a number of advantages for both employees and businesses. Businesses often spend a significant amount of money and time training employees, so knowing the advantages is extremely important. Advantages include:

Improved worker morale - employees are more likely to feel that the business is invested in their development. Improving worker morale is likely to improve productivity and profitability for the business.

Improved products and services - as employees gain knowledge and expertise through training, their skills to generate products and provide services will improve. This will lead to an overall increase in the quality of products and services.

Improved customer satisfaction - can lead to less complaints and a better reputation for a business. Ultimately, this will mean more profits and lower costs for businesses.

Reduced waste - as employees become more knowledgeable, they are less likely to make mistakes and the level of waste produced by a business will reduce.

Competitive advantage - more knowledgeable employees, along with better quality products and services is likely to provide a business with a competitive advantage. This will enable a business to gain customers from their competitors.

Reduced costs - highly trained employees are more efficient and less likely to produce waste, which will reduce business costs. Employees are also less likely to leave, meaning lower costs associated with hiring new employees.