Usability testing
Usability testing measures how well people can use a particular product or a website.
The aim of usability testing is to create real-world conditions where a product might be used. This will show:
- what did not work
- what could be done better
Usability testing can show problems with a design at an early stage.
Aspects of usability testing
- Persona – a persona may relate to the experience or age of a tester.
- Test cases – a set of steps that seek to test a specific feature of the website.
- Scenarios – A test scenario would be a task that the tester would be given (e.g. buy a ticket)
The parts we test with usability testing are low-fidelity prototypes.
The low-fidelity prototypes are used under observation and any problems or issues should be noted by the observers. The notes are then reflected upon, where the appropriate changes can be made.