Recent changes to ±«Óãtv Sounds http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds en Where can I find categories on ±«Óãtv Sounds? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/find-categories <span>Where can I find categories on ±«Óãtv Sounds?</span> <div class="field--name-body"><p>On the ±«Óãtv Sounds website and ±«Óãtv Sounds mobile/tablet app, head to the homepage and <strong>scroll down</strong>. You'll find the Categories grid just above your Bookmarks.</p> <p><img alt="Screenshot showing the categories menu with the 'view all' button highlighted on the far left" data-entity-type="file" data-entity-uuid="69c6f3c0-2271-4062-997f-9aae8ef72698" src="http://bbc-sounds.local/sites/default/files/inline-images/FindCat1.png" /></p> <p>Once you're there, click on <a href="/sounds/categories" title="±«Óãtv Sounds: Categories"><strong>View all categories</strong></a> to see our full list of categories on ±«Óãtv Sounds. From there you can search through several music or speech categories and subcategories.</p> <p>You can sort categories and subcategories by <strong>Popular</strong>, <strong>Latest</strong> or <strong>A-Z</strong>. If a category is split into subcategories, for example Comedy, just scroll down the list of subcategories to the <strong>All Comedy</strong> section. Then click <strong>View all</strong>. From there, you can filter the entire category by <strong>Popular</strong>, <strong>Latest</strong> or <strong>A-Z</strong>.<br /> <br /> <strong>Using the ±«Óãtv Sounds TV app?</strong><br /> <br /> Head to the ±«Óãtvpage and scroll down to find the list of categories. You can select to <strong>view all</strong> categories on the right hand side. </p> <p><img alt="Screenshot of the categories on the ±«Óãtv Sounds TV app with the View All button highlighted" data-entity-type="file" data-entity-uuid="93829bbd-1247-49c3-9acd-7b22e4c97eca" src="http://bbc-sounds.local/sites/default/files/inline-images/FindCat2.png" />When in <strong>view all</strong>, you can choose to <strong>Browse</strong> <strong>all Mu</strong><strong>sic</strong> or <strong>Browse </strong><strong>all S</strong><strong>peech</strong>.</p> <p><img alt="Screenshot of the 'All Categories' page on the ±«Óãtv Sounds TV app, highlighting the speech and music tabs" data-entity-type="file" data-entity-uuid="d4b5fbea-342f-461e-a3e2-8b26cdb0dad8" src="http://bbc-sounds.local/sites/default/files/inline-images/FindCat3.png" /><br />  </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:43:36 +0000 Anonymous 4731 at http://bbc-sounds.local Why has the ±«Óãtv closed the iPlayer Radio app? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/iplayer-radio-message <span>Why has the ±«Óãtv closed the iPlayer Radio app?</span> <div class="field--name-body"><p>±«Óãtv Sounds is now the home for all ±«Óãtv audio. As well as 80,000 hours of radio, exclusive music mixes and brilliant podcasts, ±«Óãtv Sounds now has all the key features iPlayer Radio had and much more, including live radio streams, Live Restart, Continue Listening, My Sounds, more categories, and personalised and curated recommendations.</p> <h3><br /> When did this happen?</h3> <p>The ±«Óãtv Sounds website was launched in late 2018. The ±«Óãtv Sounds app replaced the iPlayer Radio app in the UK in September 2019, and the international iPlayer Radio app closed in Autumn 2020.</p> <h3><br /> Why can’t I use the ±«Óãtv Sounds app on my device?</h3> <p>It is standard practice for updated apps to no longer support older operating systems. This is the case for iPlayer as well as iPlayer Radio, and apps by other companies and organisations. The ±«Óãtv Sounds app requires users to have a device which is capable of running iOS 12.2, Android 5 or Amazon OS 5 (or above). Supporting operating systems older than this is very costly and does not represent good value for money for licence fee payers, given the relatively small number of users we have still using those older operating systems. However, in the majority of cases users who have older devices which cannot be upgraded can still use ±«Óãtv Sounds via the web at <strong><a href="http://www.bbc.co.uk/sounds" title="±«Óãtv Sounds">bbc.co.uk/sounds</a></strong>. More details are available here: <strong><a href="/sounds/help/questions/supported-devices/mobile-requirements" title="Can I use ±«Óãtv Sounds on my mobile or tablet?">Can I use ±«Óãtv Sounds on my mobile or tablet?</a></strong></p> <h3><br /> What devices and operating systems does ±«Óãtv Sounds support?</h3> <p>±«Óãtv Sounds app requires users to have a device which is capable of running iOS 12.2, Android 5 or Amazon OS 5 (or above). You can read more on this here: <strong><a href="/sounds/help/questions/supported-devices/mobile-requirements" title="Can I use ±«Óãtv Sounds on my mobile or tablet?">Can I use ±«Óãtv Sounds on my mobile or tablet</a></strong>. Here's where you can find the app:</p> <ul> <li><strong>Amazon Fire: </strong>±«Óãtv Sounds in the <a href="https://www.amazon.co.uk/±«Óãtv-MEDIA-APPLICATIONS-TECHNOLOGIES-LIMITED/dp/B07DVJ8NHH"><strong>Amazon Appstore</strong></a></li> <li><strong>Android: </strong>±«Óãtv Sounds in the <a href="https://play.google.com/store/apps/details?id=com.bbc.sounds&hl=en_GB"><strong>Google Play Store</strong></a></li> <li><strong>iOS: </strong>±«Óãtv Sounds in the <a href="https://apps.apple.com/gb/app/bbc-sounds/id1380676511"><strong>Apple App Store</strong></a></li> </ul> <h3><br /> Why has the iPlayer Radio app closed outside the UK?</h3> <p>The ±«Óãtv Sounds app is now available in app stores around the world. We closed the international iPlayer Radio app in November 2020 as part of our plan to make ±«Óãtv Sounds the one place for all ±«Óãtv audio.</p> <h3><br /> Why can't I install ±«Óãtv Sounds in my country?</h3> <p>The ±«Óãtv Sounds app is not available in a small number of countries. To continue listening, you can use the ±«Óãtv Sounds website at <a href="/sounds"><strong>bbc.co.uk/sounds</strong></a>. More details are available here: <a href="/sounds/help/questions/supported-devices/mobile-requirements"><strong>Can I use ±«Óãtv Sounds on my mobile or tablet?</strong></a></p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:43:36 +0000 Anonymous 4753 at http://bbc-sounds.local Where can I find the schedules for radio stations? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/schedules <span>Where can I find the schedules for radio stations?</span> <div class="field--name-body"><h3><strong>On the ±«Óãtv Sounds website</strong></h3> <p>Head to the <a href="/sounds/schedules" title="±«Óãtv Sounds: Schedules"><strong>schedules page</strong></a> to find the schedules for every national and local ±«Óãtv radio station. Just select a radio station to see its schedule for today.</p> <p>You can also find the schedules from the <strong>top right corner</strong> of the ±«Óãtv Sounds website homepage:</p> <p><img alt="Screenshot of the ±«Óãtv Sounds homepage with the 'Stations and Schedules' button on the top left highlighted" data-entity-type="file" data-entity-uuid="98bb1e98-a961-4c1e-ac6a-379944d19ca4" src="http://bbc-sounds.local/sites/default/files/inline-images/Schedules1_0.png" /></p> <h3><strong>On the ±«Óãtv Sounds app</strong></h3> <p>At the top of the homepage, tap <strong>Stations & Schedules</strong>. This will default to the schedule for the station you last listened to live.</p> <ul> <li>Swipe across the stations at the top to see the schedule for each station.</li> <li>Swipe across or tap the arrows underneath the station to see the schedule for a specific date.</li> </ul> <p><img alt="Three screenshots from the ±«Óãtv Sounds mobile app. the first is of the homescreen with the 'Stations and Schedules' button highlighted in the middle at the top, the second is of the schedule pages with the stations rail highlighted along the top of the page and the third highlights the days at the top of the schedule" data-entity-type="file" data-entity-uuid="bd1e5c71-72d6-459d-a22c-defbe81d6a57" src="http://bbc-sounds.local/sites/default/files/inline-images/Schedules2_1.png" /></p> <hr /> <p>At the moment, schedules aren't available on the ±«Óãtv Sounds TV app, however you can still listen to live streams and on-demand programmes, as well as your favourite shows in My Sounds.</p> <p><strong> </strong></p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:45:00 +0000 Anonymous 4815 at http://bbc-sounds.local What happened to My Tracks? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/my-tracks-closure <span>What happened to My Tracks?</span> <div class="field--name-body"><p>Due to low usage, ±«Óãtv Music took the decision to close the functionality of adding tracks to My Tracks.</p> <p>We regularly evaluate features and services and this helps us prioritise what we develop. So while this feature has closed, ±«Óãtv Sounds now allows you to export the songs you've heard to either Spotify or Apple Music. Head to the <a href="/sounds/help/questions/features/export-tracks" title="Can I export a song to my music streaming service?"><strong>Can I export a song to my music streaming service?</strong></a> page for more information.</p> <p>You will still be able to find the best music-related audio from across the ±«Óãtv, including radio, podcasts, and music mixes, at ±«Óãtv Sounds.</p> <p>Video, including programmes and performance clips, can be found in the <a href="/iplayer/categories/music/featured" title="±«Óãtv iPlayer: Music"><strong>Music category on ±«Óãtv iPlayer</strong></a>.</p> <p>You can read more about the changes to ±«Óãtv Music on the <a href="/programmes/articles/BHmrZF1Z7JDckzFSZ9cl7l/changes-to-the-bbc-music-website" title="±«Óãtv Music: Changes to the ±«Óãtv Music website"><strong>±«Óãtv Music website</strong></a>.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:47:48 +0000 Anonymous 5018 at http://bbc-sounds.local Can I listen to ±«Óãtv podcasts on Google platforms (including Google ±«Óãtv and Google Podcast app)? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/podcasts-google-platforms <span>Can I listen to ±«Óãtv podcasts on Google platforms (including Google ±«Óãtv and Google Podcast app)?</span> <div class="field--name-body"><p>The ±«Óãtv requires platforms (such as Google’s Assistant) to meet certain conditions for ±«Óãtv content to be available on their services. We seek to make our content as accessible to audiences as possible, but until it can be made available in a way that meets our Terms of Use and the ±«Óãtv’s Distribution Policy, <strong>certain ±«Óãtv content will be unavailable through specific Google products</strong>. </p> <h3><br /> What is affected?</h3> <p>Listeners will have difficulty accessing ±«Óãtv podcasts via the Google Podcast app and they will not be able to directly access ±«Óãtv podcasts via the Google Assistant (Google ±«Óãtv).  </p> <h3><br /> Where can listeners go instead?</h3> <p>In the UK, listeners will still be able to access our podcasts on the free ±«Óãtv Sounds app and website. UK listeners using Google ±«Óãtv can continue to access ±«Óãtv podcasts by casting from the ±«Óãtv Sounds app or, if using a laptop, the ±«Óãtv Sounds website on the Chrome browser. Outside the UK, listeners can access our podcasts on the ±«Óãtv Sounds website (where casting is supported) and the ±«Óãtv Sounds app (where available).</p> <h3><br /> Are any other podcast services affected by this change?</h3> <p>No. This only affects Google.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:47:48 +0000 Anonymous 5019 at http://bbc-sounds.local Changes to ±«Óãtv Radio on TuneIn http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/tunein-changes <span>Changes to ±«Óãtv Radio on TuneIn</span> <div class="field--name-body"><p>The ±«Óãtv’s live radio streams are no longer available via TuneIn on the following platforms in the UK.  </p> <p>The ±«Óãtv’s radio stations can be accessed on the ±«Óãtv Sounds website and apps for Android and iOS devices, which also let you play programmes on a wide range of speakers via wireless technologies such as Bluetooth, Chromecast and Apple AirPlay.  </p> <p>If you have Amazon Echo speakers or many other devices which support Alexa, you can listen to ±«Óãtv radio stations via the ±«Óãtv’s Alexa skill. And, if you have a Google ±«Óãtv device, you can listen to ±«Óãtv stations using either Chromecast or your voice. ±«Óãtv stations can also be accessed on digital TV platforms and DAB digital radio. </p> <p>There are a number of older audio devices that offer an internet radio service powered by TuneIn which will not currently be affected by this change. </p> <p>More information about this change can be found in the <strong>About the ±«Óãtv blog</strong>:<strong> </strong></p> <ul> <li><a href="/blogs/aboutthebbc/entries/37e4e3f6-fbd2-4c14-8d72-7f7139641582" title="About the ±«Óãtv Blog, ‘Changes to access of ±«Óãtv live radio streams on selected TuneIn platforms in the UK’"><strong>Changes to access of ±«Óãtv live radio streams on selected TuneIn platforms in the UK</strong></a></li> <li><a href="/blogs/aboutthebbc/entries/ba37d6b5-59fd-470d-9da2-dec1b45b8bd5"><strong>Further update on the ±«Óãtv and TuneIn</strong></a></li> <li><a href="/mediacentre/2020/articles/tunein-update"><strong>Latest update on the ±«Óãtv and TuneIn</strong></a></li> </ul> <h3>Devices affected by this change:</h3> <style type="text/css"> <!--/*--><![CDATA[/* ><!--*/ <!--/*--><![CDATA[/* ><!--*/ table.tableizer-table { font-size:12px; border:1px solid #CCC; } .tableizer-table td { padding:4px; margin:3px; border:1px solid #CCC; } .tableizer-table th { background-color:#000001; color:#000; font-weight:bold; } /*--><!]]]]><![CDATA[>*/ /*--><!]]>*/ </style> <table class="tableizer-table"> <tbody> <tr> <td>Acoustics Solutions Alexa</td> </tr> <tr> <td>Alexa + Sonos Integration</td> </tr> <tr> <td>AlexaPartner_ID2</td> </tr> <tr> <td>AlexaPartner_ID3</td> </tr> <tr> <td>Altec Lansing Alexa</td> </tr> <tr> <td>Amazon Echo</td> </tr> <tr> <td>Anker Alexa</td> </tr> <tr> <td>Ask.com PopOut Player</td> </tr> <tr> <td>Asset UPnP</td> </tr> <tr> <td>Audio Pro Alexa</td> </tr> <tr> <td>Azatom Alexa</td> </tr> <tr> <td>BlackBerry 10</td> </tr> <tr> <td>Blaupunkt Alexa</td> </tr> <tr> <td>Bose SoundTouch Alexa</td> </tr> <tr> <td>Bush Alexa B100ALF</td> </tr> <tr> <td>Calix Alexa</td> </tr> <tr> <td>CKY CK315 Alexa</td> </tr> <tr> <td>Dell PC Stage</td> </tr> <tr> <td>DOSS Fabriq Chorus Alexa</td> </tr> <tr> <td>Drool Radio</td> </tr> <tr> <td>DTS PlayFi Alexa</td> </tr> <tr> <td>Easy Dok Alexa</td> </tr> <tr> <td>Ecobee Alexa</td> </tr> <tr> <td>Energy Alexa</td> </tr> <tr> <td>Facebook Portal Alexa</td> </tr> <tr> <td>Ford Alexa Beta</td> </tr> <tr> <td>Frontier Silicon Alexa</td> </tr> <tr> <td>Garmin Speak Alexa</td> </tr> <tr> <td>GE Lighting Sol Alexa</td> </tr> <tr> <td>GGMM Alexa</td> </tr> <tr> <td>HAMA Alexa</td> </tr> <tr> <td>Harman Kardon Alexa</td> </tr> <tr> <td>Hisense Alexa</td> </tr> <tr> <td>HoMedics JAM Alexa</td> </tr> <tr> <td>±«ÓãtvRadio</td> </tr> <tr> <td>Hubble Verve Life Alexa</td> </tr> <tr> <td>Ibox Alexa</td> </tr> <tr> <td>i±«Óãtv + Sleep</td> </tr> <tr> <td>i±«Óãtv Alexa</td> </tr> <tr> <td>i±«Óãtv App</td> </tr> <tr> <td>iLive Alexa</td> </tr> <tr> <td>iLuv Speaker Alexa</td> </tr> <tr> <td>Invoxia Triby Alexa</td> </tr> <tr> <td>Kitsound Voice One Alexa</td> </tr> <tr> <td>Lenovo Smart Assistant Alexa</td> </tr> <tr> <td>Livio Car iPhone</td> </tr> <tr> <td>Livio Car Pro Android</td> </tr> <tr> <td>Lobkin Eson Alexa</td> </tr> <tr> <td>Logitech UE Boom Alexa</td> </tr> <tr> <td>Magnavox Alexa</td> </tr> <tr> <td>Marshall Alexa</td> </tr> <tr> <td>Meidong Dida Alexa</td> </tr> <tr> <td>Meridian-Sooloos</td> </tr> <tr> <td>Mindspark PopOut Player</td> </tr> <tr> <td>MK Rhythm speaker Alexa</td> </tr> <tr> <td>Muse Speak Music Alexa</td> </tr> <tr> <td>Music Man Alexa</td> </tr> <tr> <td>Navvo Voco</td> </tr> <tr> <td>Netgear Alexa</td> </tr> <tr> <td>Nucleus Alexa</td> </tr> <tr> <td>Omars Dogo Alexa</td> </tr> <tr> <td>OnVocal Headset Alexa</td> </tr> <tr> <td>P&T Luxembourg</td> </tr> <tr> <td>Panasonic VIERA IPTV</td> </tr> <tr> <td>Philips Fidelio iOS</td> </tr> <tr> <td>Phorus Reference Design DTS Alexa</td> </tr> <tr> <td>Polaroid Alexa PWF1001 1002</td> </tr> <tr> <td>Riva Alexa</td> </tr> <tr> <td>Roav Anker Alexa</td> </tr> <tr> <td>Samsung A/V</td> </tr> <tr> <td>Samsung Alexa</td> </tr> <tr> <td>Samsung Refrigerator</td> </tr> <tr> <td>SEAT Arona Alexa</td> </tr> <tr> <td>Sharper Image Alexa</td> </tr> <tr> <td>SK Telecom</td> </tr> <tr> <td>Sony Alexa</td> </tr> <tr> <td>Sony Audio</td> </tr> <tr> <td>Sooloos on HP</td> </tr> <tr> <td>Sound United Denon HEOS Alexa</td> </tr> <tr> <td>SoundBot Alexa</td> </tr> <tr> <td>SoundLogic Buddy Alexa</td> </tr> <tr> <td>Spark Radio</td> </tr> <tr> <td>streamunlimited</td> </tr> <tr> <td>Sylvania Alexa</td> </tr> <tr> <td>Tibo Alexa</td> </tr> <tr> <td>TuneIn Android</td> </tr> <tr> <td>TuneIn Blackberry Free</td> </tr> <tr> <td>TuneIn Blackberry Pro</td> </tr> <tr> <td>TuneIn iOS</td> </tr> <tr> <td>TuneIn Nokia Qt</td> </tr> <tr> <td>TuneIn Palm</td> </tr> <tr> <td>TuneIn Pro Nook Color</td> </tr> <tr> <td>TuneIn Samsung</td> </tr> <tr> <td>TuneIn TV (tv.tunein.com)</td> </tr> <tr> <td>TuneIn Windows 8</td> </tr> <tr> <td>TuneIn Windows Phone</td> </tr> <tr> <td>TuneIn Windows Phone 8</td> </tr> <tr> <td>TuneIn Yahoo VIZIO</td> </tr> <tr> <td>TuneIn.com</td> </tr> <tr> <td>Tunein.com Embed</td> </tr> <tr> <td>Twitter</td> </tr> <tr> <td>Westinghouse-Element TV Alexa</td> </tr> <tr> <td>Windows 10</td> </tr> </tbody> </table> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>06 October 2019</span> Sun, 06 Oct 2019 15:45:02 +0000 Anonymous 5248 at http://bbc-sounds.local Why isn't the ±«Óãtv Sounds app available on my TV? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/tv-unavailable <span>Why isn't the ±«Óãtv Sounds app available on my TV?</span> <div class="field--name-body"><p>We’re gradually releasing the ±«Óãtv Sounds app on a variety of connected TVs, games consoles, set-top boxes and streaming platforms.</p> <p>Head to the<strong> <strong><a href="/sounds/help/questions/supported-devices/connected-tv">Can I use ±«Óãtv Sounds on my TV?</a> </strong></strong>page for updates on compatible devices as they become available.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>10 April 2020</span> Fri, 10 Apr 2020 14:00:03 +0000 Anonymous 6630 at http://bbc-sounds.local Why can I no longer listen to ±«Óãtv live Radio (Shoutcast)? http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/shoutcast-closure <span>Why can I no longer listen to ±«Óãtv live Radio (Shoutcast)? </span> <div class="field--name-body"><p>If you can no longer play ±«Óãtv live radio on your internet radio device, it is likely it was using the Shoutcast streaming technology, which the ±«Óãtv no longer supports. We will continue to support ±«Óãtv live radio online using HLS and DASH streaming technologies which will be available to the ±«Óãtv’s distribution partners. </p> <h3>Why did Shoutcast support end?</h3> <p>Shoutcast is an older streaming technology and many connected radio devices in the UK no longer use it for ±«Óãtv streams. Ending support for Shoutcast will enable us to focus on the two most popular technologies currently used – HLS and DASH. This will allow us to understand more about how and where our content is consumed and will help us improve the services we offer to our listeners. Manufacturers and radio aggregators were notified of the changes in May 2022. We also played a message informing of the changes on all ±«Óãtv Shoutcast streams since November last year. </p> <h3>Can I get ±«Óãtv live radio back on my Internet Radio device?</h3> <p>Please contact your manufacturer if you have lost ±«Óãtv live radio to check if your device can be updated. If this is not possible, you still might be able to use the device by streaming live ±«Óãtv radio from the ±«Óãtv Sounds app on a smartphone or tablet (Bluetooth, Airplay or Chromecast).</p> <p>For other ways of adapting a device to listen to ±«Óãtv Sounds, please read our FAQ: <a href="/sounds/help/questions/getting-started-with-bbc-sounds/sounds-hifi">How can I get ±«Óãtv Sounds on my Hi-Fi?</a></p> <h3>What about ±«Óãtv World Service? </h3> <p>±«Óãtv World Service will continue to be available using Shoutcast outside of the UK.</p> <p> </p> </div> <span><span lang="" about="http://bbc-sounds.local/user/273" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Sarah.Smith</span></span> <span>01 November 2022</span> Tue, 01 Nov 2022 09:19:50 +0000 Sarah.Smith 10645 at http://bbc-sounds.local Changes to live ±«Óãtv radio streams http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/radio-changes <span>Changes to live ±«Óãtv radio streams</span> <div class="field--name-body"><p>We are making changes to how we support internet radio streams. If you listen via ±«Óãtv Sounds (or a device that is listed on the <a href="/sounds/help/questions/supported-devices/smart-speaker">Sounds help site</a>) you will not be affected, but if you use a third-party app, an internet radio or bespoke device, these changes may affect you. </p> <h3>Why are you making these changes? </h3> <p>The ±«Óãtv must do everything reasonable to ensure that UK listeners are able to access the public services that are intended for them, in a range of convenient and cost-effective ways. We also must ensure that third-parties are able to meet ±«Óãtv requirements including prominence, which helps listeners to find content we’ve made for them, and sharing of data, which helps us understand what people are listening to, which in turn helps us improve our content and services. At the same time, it’s important we make sure that third-parties do not use our streams without permission in non-compliant ways, like serving advertisements around our radio services for example. As such, we will start restricting access to our radio streams. They will only be available to third parties that meet ±«Óãtv requirements.</p> <p>We recently applied this change to nations and local radio stations. On 3 October 2023, this change was rolled out to all our national ±«Óãtv stations.  </p> <p>We notified device manufacturers, where possible, in May 2022 and have been working with them to minimise the impact to listeners. </p> <h3>What should I do if I lose ±«Óãtv radio on my device or app? </h3> <p>If using a third-party app, use ±«Óãtv Sounds instead. If you are using an internet radio device, please contact the manufacturer as it’s possible services could be made available again on your device. Unfortunately, it’s not practicable for the ±«Óãtv to grant access to devices that are no longer supported by the manufacturer.  However, you might still be able to use the device by streaming live ±«Óãtv radio from the ±«Óãtv Sounds app on a smartphone or tablet (Bluetooth, Airplay or Chromecast). </p> <p>For other ways of adapting a device to listen to ±«Óãtv Sounds, please read our FAQ: <a href="/sounds/help/questions/getting-started-with-bbc-sounds/sounds-hifi">How can I get ±«Óãtv Sounds on my Hi-Fi?</a> </p> <p>We are unable to grant access to individual users and suggest you use ±«Óãtv Sounds instead. </p> <h3>Can I check if my device will be affected?</h3> <p>Unfortunately, we are unable to advise on specific devices. Please contact your manufacturer to find out if your device will be affected. If your device does not support protected HLS and DASH streaming technologies, which is how we will distribute radio streams online, please listen via ±«Óãtv Sounds, or consider adapting the device. For example, using Bluetooth to play radio from the ±«Óãtv Sounds app on your smartphone.</p> <h3>What about ±«Óãtv World Service?</h3> <p>Access to ±«Óãtv World Service will not be restricted.</p> <h3>Further Information for 3rd party providers</h3> <p>Please visit: <a href="/sounds/help/questions/recent-changes-to-bbc-sounds/changes-third-party-info">Information for 3rd parties regarding changes to ±«Óãtv Live radio streaming</a></p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>20 July 2023</span> Thu, 20 Jul 2023 14:00:02 +0000 Anonymous 11829 at http://bbc-sounds.local Information for third parties regarding changes to ±«Óãtv Live radio streaming http://bbc-sounds.local/questions/recent-changes-to-bbc-sounds/changes-third-party-info <span>Information for third parties regarding changes to ±«Óãtv Live radio streaming</span> <div class="field--name-body"><p>This information is for third party providers. If you are a ±«Óãtv radio listener, please visit: <a href="/sounds/help/questions/recent-changes-to-bbc-sounds/radio-changes">Changes to live ±«Óãtv radio streams</a>.</p> <p>The work the ±«Óãtv is undertaking is being done to ensure that the distribution of ±«Óãtv live radio streams meets the conditions of the ±«Óãtv distribution policy and in particular delivers value for audiences. We believe that accessing content through ±«Óãtv Sounds provides audiences with the best experience. It offers a convenient and cost-effective way of accessing all of the ±«Óãtv’s audio content across a wide range of devices. In addition, on ±«Óãtv Sounds we can help audiences discover other content we have made for them, as well as allowing us to provide personalisation, and offer recommendations etc.</p> <p>On third party platforms and devices where ±«Óãtv Sounds is currently not available, we may be able to supply radio streams to those third parties where they are able to meet the reasonable conditions of the ±«Óãtv Distribution Policy - which are reflected in the criteria of our distribution agreement. By taking this approach, we aim to ensure that our reasonable conditions are met in a consistent way by third party carriage partners.</p> <p>After the current changes have been implemented the following will apply: <br />  <br /> a) Native playback of ±«Óãtv radio within web and mobile aggregator streaming apps will no longer be possible, however audiences will be able to access all ±«Óãtv audio content on the ±«Óãtv Sounds mobile and web applications. There may be instances of ±«Óãtv radio being accessed via aggregator apps, but playback of the radio streams will take place with the ±«Óãtv Sounds product, as per the existing Radioplayer mobile app solution.</p> <p>b) Where audiences are using internet radio/connected devices that do not have ±«Óãtv Sounds available we are working with third parties to minimise disruption to audiences. We will endeavour to maintain existing integrations of ±«Óãtv radio streams where they are made available as part of a device’s native internet radio solution where that is compatible with our UK Public Service Distribution Policy conditions, and; <br />  <br /> c) Directories and software solutions that enable individual users to directly access streams to add their connected devices will not be supported. This is for a range of reasons related to the ±«Óãtv’s obligations under the ±«Óãtv Distribution Policy, including ensuring our streams are not used in non-compliant ways.</p> <p>In these instances, alternate solutions for accessing ±«Óãtv radio will remain available to audiences – the ±«Óãtv Sounds application for mobile and web will remain unchanged, and for connected internet radio devices users will be able to tether ±«Óãtv Sounds to their devices using Bluetooth, AirPlay or Chromecast. Alternatively ±«Óãtv stations will remain available on FM and DAB and, where possible, through native internet radio solutions.</p> <p>Beginning in May 2022 we started communicating the changes to aggregators and device manufacturers, where we were aware they were using our streams.  <br />  <br /> Changes to the streams began on 6 September and were applied to Radio Shetland, Radio Orkney, and Radio Wales Extra. On the 19 September 2023 we rolled out this change to all other nations and local radio stations. On 26 September we changed Radio 2. On 3 October, we rolled out the change to our remaining national stations. </p> <p>Enquiries from third party providers can be made by contacting the <a href="mailto:carriage.enquiries@bbc.co.uk">±«Óãtv’s carriage team</a>.</p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>12 September 2023</span> Tue, 12 Sep 2023 13:10:02 +0000 Anonymous 12006 at http://bbc-sounds.local