Why does the app stop playing in the background?

We’ve found that if you have Battery Saver mode enabled on your Android device, playback will stop when either: 

  • Your phone is locked 
  • You launch another mobile app

Consider turning off Battery Saver mode if this is becoming a problem. The instructions to complete this vary depending on what device you have but generally it can be turned off via Settings > Battery / Power management mode > Off.