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The development of a Framework for Understanding the UX of Subtitles

White Paper WHP 316

Published: 25 February 2016

Abstract

Approximately 10% of the television audience use subtitles (captioning) to support their viewing experience. Subtitles enable viewers to participate in an experience that is often taken for granted by the general audience. However, when reviewing subtitle literature, it is uncommon to find work that examines the user experience of subtitle users. This paper presents work on the development of a framework analysing the user experience of watching subtitled content. The framework is introduced, its usage discussed, and the overall framework is the reflected on. This document was originally published in ASSESTS ’15 Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility; October 2015: http://dl.acm.org/citation.cfm?id=2811372

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Authors

  • Michael Armstrong (BSc Eng)

    Michael Armstrong (BSc Eng)

    Senior R&D Engineer

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