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Authentication on TV

Simplify authenticating a user profile on TV

Published: 1 January 2012

This work is part of the large-scale EU-funded research project FI-Content aimed at identifying new use cases for discovery and distribution of professional content.

Project in 2012

What we are doing

We have developed an intuitive and effortless authentication method using a standard remote control that uses the OAuth2 protocol. We have also developed an iPhone web app to authenticate to the TV. The system offers the ability to tag programmes using the remote control but also to use the smartphone as a TV remote control.

Why it matters

The offering of personalised services on a TV such as tailored recommendations or the ability to view the attention data gathered by the broadcaster implies that the connected TV should be authenticated to an online account (individual or household).

We were interested in developing a secure, simplified and intuitive authentication process on TVs and want to address the wider TV viewers spectrum giving the option to authenticate using traditional/standard devices as not everybody possesses a smartphone.

Our Goals

The authentication process on a TV using a connected device addresses:

  • issues related to what stages would be most appropriate to be displayed on the TV (e.g. input feedback, confirmation, prompts), positioning of user interface overlay that need to be clearly visible at a minimum distance of 1 metre
  • how to adapt current interaction models to improve the login process and ensure it is seamless, clear and simple with minimum learning curve to ensure users can quickly access the services available (i.e. personalised recommendations, activity dashboard etc.)

The aim is to evaluate with end users the effectiveness of the authentication method to an online account that can be standardised across IP-enabled TV platforms and connected devices.

Outcomes

This work has several outputs:

  • build upon an initial version of a prototyping platform that allow us to test new concepts, experiences, interaction models aimed at the TV in a realistic scenario
  • a simplified authentication process using a standard remote control based on the OAuth2 protocol
  • an iPhone app to sign in onto an online identity, tag programmes and use as a TV remote control
  • presented the prototype at NEM Summit 2012 in Istanbul

How it works

The system allows users to view TV programmes streamed over the Internet. Users can sign in to receive a personalised interactive service on their connected TV or PC. This also allows users to bookmark their favourite programmes.

The system comprises a connected TV or set-top box platform that delivers a simplified sign-in process with an intuitive user interface that guides the users through the authentication process. The system is able to recognise several devices as authentication input device – from standard TV remote controls to smart devices (e.g., tablets, mobile phones).

Project Team

  • Barbara Zambrini

    Barbara Zambrini

    Senior Producer
  • Chris Needham

    Chris Needham

    Principal Software Engineer
  • Theo Jones

    Theo Jones

    Creative Director UX
  • Joanne Moore

    Joanne Moore

    Senior Designer
  • Andrew Wood

    Andrew Wood

    Designer
  • Andrew Nicolaou

    Andrew Nicolaou

    User Interface Developer
  • Dan Nuttall

    Dan Nuttall

    Software engineer

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