Can You Train People To Be Less Prejudiced?
Businesses spend millions on anti-bias training – but does it work?
Donte Robinson and Rashon Nelson were waiting to meet a business associate in Starbucks. After two minutes, the store manager called the police and the African-American men were removed from the café in handcuffs.
The Starbucks CEO has described the incident as “racial profiling”, claiming that the manager acted on unconscious racial bias. In response, he closed 8,000 branches of the coffee giant so his staff could attend anti-bias training.
It’s not just Starbucks - diversity training, such as this, has become a multi-million dollar global business. On this week’s Inquiry, we examine why these biases are so ingrained and what we can do to eradicate them.
(Photo: Two little boys on the grass. Credit: Shutterstock)
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- Thu 21 Jun 2018 02:06GMT±«Óătv World Service Online, Americas and the Caribbean, UK DAB/Freeview & West and Central Africa only
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- Thu 21 Jun 2018 06:06GMT±«Óătv World Service East and Southern Africa & Australasia only
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- Thu 21 Jun 2018 19:06GMT±«Óătv World Service except East and Southern Africa, News Internet & West and Central Africa
- Mon 25 Jun 2018 03:06GMT±«Óătv World Service Australasia
- Mon 25 Jun 2018 05:06GMT±«Óătv World Service South Asia
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The Inquiry
Getting beyond the headlines to explore the forces and ideas shaping the world
