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People are missing out on nearly two billion pounds' worth of discounts on water bills and broadband, according to Citizen's Advice. Social tariffs give lower prices to people on low incomes, but the charity says there's a "postcode lottery" when it comes to what people can get. The government says more than 1.3 million households in England and Wales benefitted from 拢200m worth of help with water bills in 2022/23 and that it's working with broadband providers to raise awareness of social tariffs.
Industry groups say many customers choose low-cost broadband over social tariffs and the number of households getting help paying for water should double by 2030.

How might the Chancellor change tax relief on pensions in the upcoming budget?

More than 11 million people used Open Banking in July - that figure was up by 12 percent on the month before. We'll discuss how it works.

And, have you been affected by a scam? Ahead of a special programme on October 5th we'd like to know your experiences - email moneybox@bbc.co.uk.

Presenter: Paul Lewis
Reporter: Dan Whitworth
Researchers: Jo Krasner and Emma Smith
Editor: Jess Quayle

(First broadcast 12pm Saturday 21st September 2024)