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Local sight loss charities; Doctor Who

We speak to Fiona Sandford, CEO of Visionary, the local sight loss charity membership organisation. We also learn how Doctor Who has been made more accessible.

Local sight loss charities exist throughout the UK to provide practical and emotional support to blind and visually impaired people. We wanted to learn more about the services they offer and the challenges they face. Fiona Sandford is the CEO of Visionary, the membership organisation for these charities and she joins us to answer our questions.

The immensely popular ±«Óãtv programme Doctor Who recently celebrated it's 60th anniversary. We look at how the show has been made more accessible to its many blind fans and speak to some of the people who have made it happen.

Presenter: Peter White
Producer: Fern Lulham
Production Coordinator: Liz Poole

Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the ±«Óãtv logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to
the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’

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19 minutes

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Tue 30 Jan 2024 20:40

In Touch Transcript 30/01/2024

Downloaded from www.bbc.co.uk/radio4

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THE ATTACHED TRANSCRIPT WAS TYPED FROM A RECORDING AND NOT COPIED FROM AN ORIGINAL SCRIPT.Ìý BECAUSE OF THE RISK OF MISHEARING AND THE DIFFICULTY IN SOME CASES OF IDENTIFYING INDIVIDUAL SPEAKERS, THE ±«Óãtv CANNOT VOUCH FOR ITS COMPLETE ACCURACY.

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IN TOUCH – Local sight loss charities; Doctor Who

TX:Ìý 30.01.2024Ìý 2040-2100

PRESENTER:Ìý ÌýÌýÌýÌýÌýÌýÌýÌý PETER WHITE

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PRODUCER:ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý FERN LULHAM

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White

Good evening.Ìý

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Dr Who theme tune

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Well, no prizes for guessing that tonight we’re going to be featuring Dr Who, a programme that falls into the small but select category of having celebrated its 60th anniversary, rather like In Touch, except that even without the Tardis we got there first.Ìý Later, we’re going to be looking at how accessibility forms part of the Whovian celebrations.Ìý And talking to some of the people who made it happen.

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But first, alongside the big well-known names working in the field of blind welfare, like RNIB and Guide Dogs, is a cohort of small and some not so small local organisations which can sometimes go under the radar when it comes to offering on the spot help to visually impaired people.Ìý So, what do these organisations do, how can you find them and, as we hear more and more about the financial struggles of local authorities, who have responsibilities such as assessing care needs and providing rehabilitation services, where do these local organisations fit into the picture?Ìý One hundred and ten of them come under the umbrella of the membership organisation Visionary and I’m joined by their Chief Executive, Fiona Sandford.

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Fiona, first of all, Visionary’s mission statement is to develop a strong national network of sight loss organisations, covering all parts of the UK but, I mean, how would you define their aims because that’s a pretty broad remit?

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Sandford

Hi Peter, thank you so much for having me.Ìý Most of them will provide advice, information and guidance in some shape or form.Ìý As you said, some of them are large, some of them are small.Ìý Our job, within Visionary, is to help them be the best that they can be.

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White

So, I mean, how autonomous are these organisations?Ìý Do they have defined responsibilities or can they pretty much do what they like, in other words, can they identify a need and try and fill it?

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Sandford

So, that varies also.Ìý Some of these organisations provide commissioned and contracted services in partnership with health and social care in various shapes and forms.Ìý Some of them provide care homes, some of them provide education, some of them have schools.Ìý So, are they autonomous?Ìý Yes, within the regulatory framework in which they operate.

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White

Because some of them have really done quite, what you might call, big projects, I mean some of them organise holidays, even foreign holidays.Ìý I mean, certainly in the past, I’ve known them do that, I don’t know whether finance is again a bit tit for that kind of thing.

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Sandford

They have a huge range of offerings.Ìý The holidays are maybe something that they did previously.Ìý I think what they do now is more cutting-edge type of things that a lot of them provide tech services, a lot of them provide information on what tech people can use to help them in their own homes, to help them navigate, to help them stay in touch.Ìý Lots of them provide children and family services, others provide, probably what you would describe as more traditional charitable services, things like befriending services, information, lots of them have helplines.Ìý There’s no blueprint really as to what these organisations do.Ìý They’re all very responsive to the community they operate within.

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White

Staying on that, how much are blind and partially sighted people, themselves, involved in their policymaking and the decisions about what they do?

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Sandford

Increasingly so.Ìý I couldn’t speak on behalf of all 110 but certainly the ones that I’m aware of and the ones that I speak to regularly do have representation and do respond very much to what the members of their community need them to do.

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White

How would you describe the relationship between your organisations and the local authorities within which they operate?Ìý I mean isn’t there a danger for you that if the local authorities are struggling, so will some of your organisations be because they often rely on money from local authorities to do some of their work.

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Sandford

The charitable services that these organisations provide should be very much in addition to what the local authorities do, rather than instead of or a replacement for.Ìý Most of these organisations they’re good at generating income.Ìý You’re right to point out there is a bit of a funding crisis, obviously everyone is being hit by the cost of living and the state of the charitable economy that everyone operates within.Ìý So, there are definitely funding challenges out there for these local organisations, as there are for local authorities.

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White

To what extent are you able to do really quite down to earth things for local people – white canes and perhaps kitchen aids, that kind of thing – or indeed intervene if someone’s trying o get a service to which they’re entitled but not getting?

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Sandford

The member organisations do have locations where people can go in and try before they buy.Ìý And those organisations they will almost always have people on hand who can support the people who want to purchase the equipment and show them how to use it.Ìý They will advocate for people and assist them in getting the support they require in order for them to remain independent within their own community.

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White

Do you think there are still quite a lot of people out there who do need your help but just don’t know that you exist?

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Sandford

Yes, I think that is a key issue.Ìý But, do you know, these organisations, although they’re small, some of them are quite mighty and they’re good at promoting themselves, they’re good at developing relationships with other organisations.Ìý So, places like the hospital, should refer to the local organisation’s statutory service providers, social work should refer to the local organisations, community-based libraries, thing like that, should hold information and, of course, there’s always good old Google.

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White

Many organisations which rely on volunteers have struggled during and since covid, how much has that been a problem for your organisations?

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Sandford

It really is a problem, Peter.Ìý I was speaking with one of our members this morning in Yorkshire, this is a very small organisation, has gone from 28 to 8 volunteers, that’s something which we’re hearing from a lot of the members that covid has changed something.

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White

So many services are saying this kind of thing, that we’re three years on from covid…

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Sandford

Yeah but it hasn’t gone away.Ìý Do you know what I think?Ìý A lot of volunteers are older people and they may be still concerned about getting covid or they don’t want to be out mixing with a lot of different people.Ìý So covid is still a thing.

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White

In a nutshell, what could you do for your potential beneficiaries that perhaps other bigger organisations can’t?

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Sandford

What the Visionary members can do is respond quickly and effectively to a community-based need, so they deliver services that are relevant to the community that people live within at the point when they need them to be delivered.

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White

Fiona Sandford, thank you very much.

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Sandford

Thank you.

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White

Now, if you’re one of the millions of Dr Who fans, the fact that the show recently celebrated its 60th anniversary won’t have escaped your notice.Ìý It certainly didn’t for Louis Moorhouse, a confirmed Whovian – a word I’ve only just come across but is a good one – who hit on an idea to make tales of time travel more accessible to blind people like himself.Ìý Louis is with us.

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I mean, first of all, tell us about this passion you have for Dr Who.

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Moorhouse

So, Dr Who is something that I have been passionate about since I was about 10-years-old and I’m 22 now, so a fair few years.Ìý And it’s just something that’s been in the family really – my brother was a big fan and I sort of inherited that I suppose.Ìý And, yeah, it’s just been something that I’ve loved through the years.Ìý I watched it at the beginning of Matt Smith’s era all the way through and then sort of went back and discovered other sort of facets of it, you know, big finish and things like that.Ìý And, yeah, it’s just been a constant passion in my life really and I just absolutely love it.

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White

Now, given that you want to make it more accessible, how difficult was it as a programme to follow because obviously there’s a lot of visual stuff isn’t there?

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Moorhouse

Absolutely and I think it was mainly sort of the older series that I found difficult to access because it’s only recently that that’s become available in an accessible way via iPlayer.Ìý When I first took up the series it just wasn’t accessible at all and I just didn’t know what any of these characters looked like, I didn’t know what any of the doctors looked like, I didn’t know what any of these classic villains looked like or anything like that and I was just really keen to change that in any way that I could really.

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So, you get five pictures, which go to the first four doctors, the Tardis and a series of villains.Ìý You also get a USB stick which contains audio descriptions of these pictures and they sort of guide the fingers across the page, they describe the details.Ìý And between those two things you can really build up quite an accurate sort of mental image of what these characters look like.Ìý To hear these descriptions read back by these voices that have been involved with the show and I’ve known for years on a project that I sort of started was really quite… oh my god we’ve actually done this, haven’t we?Ìý Unbelievable.

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Accessible Dr Who

In this tactile picture, the Tardis is shown in flight, spinning around in space and moving off diagonally to the left.Ìý Start at the top middle of the page and trace down to find the light on the roof of the Tardis.Ìý This blue light turns on and flashes when the Tardis is on the move or materialises or dematerialises.

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White

Listening with us to that is Liz Davies, who’s production manager from the charity Living Paintings and they made the products that Louis been talking about there.

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Liz, tell us a bit more about them and how they’re made.

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Davies

Louis came to us with the idea several years ago now and we’re so delighted it’s all coming to fruition.Ìý And we’re doing all the doctors, we’re doing also a kind of key or iconic adversary or alien accompanying them on the tactile picture, as well as the Tardis.Ìý So, it’s really wonderful chunks of listening, experience and also exploring the tactile pictures that takes you through the kind of different eras and ages of Dr Who.Ìý And we worked with carvers to create the raised carved images that we then made multiple copies of in the vacuum form press, which we press on plastic and they are the tactile pictures, so they are original carvings.Ìý We worked with scriptwriters and also the ±«Óãtv to produce the audio guides.Ìý It has been a bit of an enterprise.Ìý Obviously, we don’t have the staff team that the ±«Óãtv do, it was me and Louis and a couple of other people along the way.Ìý Because we’re a charity we rely on volunteers, including the voices on the audio guide.

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White

And what about the kind of behind-the-scenes secrets that you reveal, such as how to sound like a dalek for instance?

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Davies

Oh yes, there’s lots of fantastic people involved in this, that helped us on this journey and they share their kind of nuggets of information, their anecdotes and they bring lots of lovely stories to the audio guides.

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Accessible Dr Who

So, here you can hear that sort of flutter just coming into my voice, there it is, so now I’m sounding as if I’m getting a really sore throat.Ìý So, if you just say ‘exterminate’ like that… ‘exterminate’, it doesn’t really work, so here’s where you really need to get into the part.Ìý So, now I’m going to give you one of my top dalek quotes: “There is only one form of life that matters – dalek life.â€

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White

Well, don’t runaway because I’m going to get you to explain how people can get hold of these.Ìý But I’m also pleased to say that the good news on accessibility doesn’t end there because to mark the Dr’s 60th anniversary the ±«Óãtv has released hundreds of episodes from the back catalogue of the show, complete with audio description.Ìý To get you in the mood here’s a quick snippet of how it sounds.

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Dr Who archive

Who’s attacking us?

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A circular section of ceiling gives way and smoke fills the train carriage.Ìý Out of the smoke comes the intruders – cybermen.Ìý They open fire with their waist-mounted weapons and a fierce laser battle ensues.Ìý Two passengers are caught in the crossfire but one by one the attacking silver giants are gunned down.

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White

Well, Tom Williams, Head of Programming at ±«Óãtv iPlayer was involved in the work to make that happen and he joins me now.Ìý

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Tom, what was the inspiration for going to what must have been considerable lengths to produce all of this audio description?

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Williams

Well, we just had this magic moment, didn’t we, Peter, with, as you said, the 60th anniversary, Ncuti Gatwa taking over as Dr Who and Russell T Davies coming back to run the whole thing.Ìý And he was very keen on us making everything available on iPlayer and that job fell to me.Ìý And so, we started to think, look, how can we make this as big and as impactful as possible?Ìý And the obvious thing to do was just to make sure everyone in the UK could access their favourite programme – all 900 episodes, subtitles, signing and of course audio description too.Ìý It really was a massive undertaking, just marshalling all of that stuff really, not to mention all of the work that goes into creating the audio description and so, it’s a big piece of work.

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White

Just to put a slight dampener on it all, Tom, our listeners quite often complain that too few of the programmes that they love are audio described, can people take this as a sign that the ±«Óãtv is perhaps making greater efforts in this area?

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Williams

Yeah, we could always do more couldn’t we, for sure.Ìý I’d like to say that it is because there’s two things that we’re doing here.Ìý One, is bringing back programmes from the archive and making them available for longer and I want to make as many of those fully accessible as possible.Ìý So, I’m hoping we can start to really grow the catalogue of audio described programmes on iPlayer.Ìý We have got a brilliant line up there, at the moment, of course, it’s always worth looking at the audio described category on iPlayer.Ìý We want iPlayer to be the best place to enjoy ±«Óãtv programmes.

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White

Well, we couldn’t complete this piece without speaking to the first and, as far as I know, only blind person to appear on the show – if anyone knows better, they can tell me.Ìý So, welcome to, what I like to think of, as friend of the programme because she first appeared on it when she was about 12 – Ellie Wallwork.

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Wallwork

Hi.

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White

Hi, there, again.

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Wallwork

Again, yup.

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White

First of all, I mean, were you a fan of Dr Who before you were offered a part?

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Wallwork

I wouldn’t call myself a Whovian but I definitely have been aware of the show for years and years because my dad’s a huge fan.Ìý It was quite a big deal to him when I was on the show.

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White

I was going to say he must have been very excited.

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Wallwork

I took him on set actually and that was really fun for him because he absolutely loved it, he was like a little boy on Christmas, it was adorable.Ìý So, I played Hanne, who was and still is in the Whovian world, a 14 or so year old Norwegian blind girl.Ìý She was sort of abandoned in a cabin in the middle of woods, her dad went missing and she wasn’t having a great time.Ìý And then the doctor comes and saves the day.

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White

And I believe you will be part of this Living Paintings project yourself?

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Wallwork

I am going to be one of the voices and they’ll lend my voice to these audio guides, which I’m so excited about because I used to use Living Paintings as a kid, so my school had a lot of the books, they would borrow them and I would sit in my little chair in the kitchen, listening to these CDs, having the best time.Ìý So, marrying up two really important parts of my life is just an absolute dream come true, I’m so, so excited.

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White

Moving slightly away from Dr Who, what’s your take, at the moment, on how accessible the industry is for blind people, you know, is it getting easier for would be blind actors to get parts?

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Wallwork

I’d say it’s getting easier but there is still so much work to do because although there’s been a lot of strides and a really, really good amount of representation – for example, All the Light We Cannot See came out recently and that was incredible, like I cried because I was just so, so excited that somebody was representing us – I just think there’s always ways to go and I think the whole attitude surrounding blind actors needs to shift into well, we can do it and we’re perfectly capable.Ìý People really need to stand up and look at us and make sure that they’re thinking about us.

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White

And of course, All the Light and the actress who played the part featured on In Touch a few weeks ago.

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Wallwork

Yes.

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White

I should stress.Ìý Finally, let me go back to Liz because, I mean, people will be wondering how do we get hold of these.

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Davies

Well Living Paintings is a free postal library for anyone who’s blind or partially sighted in the UK.Ìý You can log on to our website at livingpaintings.org or you can call us up on 01635 299771 and we can send you out your first Dr Who pack.

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White

We’ll have to leave it there but thank you very much, Liz Davies for the information, Louis Moorhouse, Tom Williams and Ellie Wallwork, thank you.

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All

Thank you.

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White

And that’s it for today.Ìý We welcome your comments and views on anything that we’ve covered or indeed in your opinion should be covering.Ìý You can email intouch@bbc.co.uk, leave your messages on 0161 8361338 and we have a website with additional information bbc.co.uk/intouch from where you can also download tonight’s and previous editions of the programme.

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From me, Peter White, this week’s producer Fern Lulham and studio managers Simon Highfield and Sharon Hughes, goodbye.

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Dr Who theme tune

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  • Tue 30 Jan 2024 20:40

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