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Gloria Hunniford, Angela Rippon and Julia Somerville are back in Rip Off Britain HQ to investigate more of the problems you send in every day. In this edition, there's trouble at one of Britain鈥檚 biggest housing associations. We meet tenants living with damp, mould and a rat infestation. Gloria is joined in HQ by housing campaigner and tenant Kwajo Tweneboa, and she challenges one of the firm鈥檚 bosses to commit to improving conditions.

Also, the postcode lottery of recycling bin collections, which means you may not be able to recycle things that friends and family living in other councils might. And in our advice clinic, solicitor Ayesha Nayyar helps one man tackle the parking fine scam designed to scare you into paying up.