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Bank Fraud, Reusable Packaging, Mobile switching

Delays in new anti-fraud measures for bank customers.
The major brands trying to make reusable packaging more mainstream.
Making it easier to switch mobile phone company.

Today was meant to be the start of new anti-fraud measures that would make it harder for people to be tricked into transferring money out of their bank accounts into those controlled by criminals. A new name checking service called Confirmation of Payee (CoP) should have been in place by today but the banking industry says it's been delayed because of the complexities involved in rolling out the new service. At the moment only the sort code and account number is checked by the bank when you make an online payment. It means you can write any name you like for the account you're paying into. The fraud relies on the person sending the money not realising the name on the account isn't the same as the name on the account receiving the money. Last year £354 million pounds was stolen in this way. We speak to Gareth Shaw from the consumer group Which about how the delays are affecting victims of fraud.

We report on the major brands trying to make reusable packaging more mainstream. We speak to Steve Clarke from Terracycle, the company behind a new scheme called Loop, and Arnaud Meyselle, the chief executive of Ren Clean Skincare, which is part of the Unilever brand.

From today, switching mobile phone provider will become a lot easier. New rules mean that customers will now be able to switch by sending a simple text and there'll be no need to speak to their old provider to get a PAC code. We speak to Dani Warner from the price comparison site uSwitch about how the changes might shake up the industry.

Presenter: Shari Vahl
Producer: Tara Holmes

Available now

40 minutes

Broadcast

  • Mon 1 Jul 2019 12:18

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