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A UK Standard for Assistance Dogs

Will proposals for a new voluntary public access assessment for assistance dogs help in an increasingly crowded market?

The government is looking at options for a new UK standard, which would give business owners like shops and restaurants more clarity about what qualifies as an assistance dog. What will it mean for blind and visually impaired people?
At present there's no plan to make the Public Access Assessment scheme compulsory, and dogs supplied by the organisation Guide Dogs will already reach the standard - so why is the change needed? Peter talks to Peter Gorbing, the chair of Assistance Dogs UK, an organisation which is being consulted by the government about the best way to proceed.
We also hear from writer and broadcaster Red Szell on his latest challenge - an extreme blind triathlon made possible by being one of the winners of the prestigious Holman prize.
And we're asking for your help. Science fiction is infused with stories about blindness and visual impairment. We want to hear what has intrigued or inspired you...
Presented by Peter White
Produced by Kevin Core.

Available now

20 minutes

Last on

Tue 24 Jul 2018 20:40

Assistance Dogs UK

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The Guide Dogs for the Blind Association

In Touch Transcript: 24-07-2018

THE ATTACHED TRANSCRIPT WAS TYPED FROM A RECORDING AND NOT COPIED FROM AN ORIGINAL SCRIPT.Ģż BECAUSE OF THE RISK OF MISHEARING AND THE DIFFICULTY IN SOME CASES OF IDENTIFYING INDIVIDUAL SPEAKERS, THE ±«Óćtv CANNOT VOUCH FOR ITS COMPLETE ACCURACY.

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TX:Ģż 24.07.2018Ģż 2040-2100

PRESENTER:Ģż ĢżĢżĢżĢżĢżĢżĢż PETER WHITE

PRODUCER:Ģż ĢżĢżĢżĢżĢżĢżĢżĢżĢż KEVIN CORE

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White

Good Evening.Ģż Tonight, a new UK standard for assistance dogs. Weā€™ll be finding out why itā€™s needed and the possible implications for guide dogs owners.Ģż And what would you do with $25,000 to come up with an adventure?

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Ooh, and Iā€™m over, and it should be almost home safe and dry.

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White

Well how does hanging off a sea stack at 400 feet sound?Ģż The blind adventurer Red Szellā€™s been there, done that.Ģż Weā€™ll be telling you whatā€™s next.

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But first, there was a time when Guide Dogs were the only assistance dog in town.Ģż The first training school in the UK opened back in the 1930s and the dog guiding a blind man or woman quickly became a familiar and much-admired sight.Ģż But in more recent times dogs are increasingly being used to help other groups of disabled people.Ģż Those with hearing loss, mobility difficulties, people with epilepsy and with emotional problems.Ģż Well thatā€™s now led to the idea that there ought to be some kind of national standard to which dog and owner partnerships would have to adhere when operating in public.Ģż As the plans stand dogs from the Guide Dogs organisation will be regarded as meeting the standard.Ģż Weā€™ve now seen the draft consultation document which contains a flavour of the voluntary assessment which might be undertaken in order for a dog to meet the proposed new UK standard.

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Noise distraction ā€“ the dog should remain composed when something is dropped behind them.Ģż They can show a startled response but should not show any continued or disproportionate anxious behaviour after approximately 30 seconds of the startled stimulus.Ģż At the end of the public access assessment the dog applicant partnership will be classed as pass, defer or not suitable.

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White

That was drawn up by the working group from the Office for Disability Issues.Ģż One of the groups theyā€™re talking to is Assistance Dogs UK.Ģż Thatā€™s an umbrella group which includes Guide Dogs.Ģż Their chair is Peter Gorbing and I asked him why this new standard is necessary after many years without one.

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Gorbing

Well I think thereā€™s several reasons.Ģż Firstly, thereā€™s no legal clarity really about what constitutes an assistance dog in the UK.Ģż So, I think everyone recognises that it is a dog thatā€™s well trained to work alongside a person with a disability.Ģż But there is no legal definition of it.Ģż As you said in your introduction, demand is growing as different organisations setting up and in fact many of the newer people who are training their dogs themselves are saying look actually we want to know what the standard is that we need to reach.

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White

What evidence is there that thereā€™s really a demand for this?Ģż I mean itā€™s been described as something that business wants but do we know that?

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Gorbing

Well one of the problems we have at the moment is that people who run businesses really donā€™t understand what their legal obligations are in relation to public access rights for assistance dogs.Ģż So, I speak a lot to shop owners, to people, for example, like airlines who are saying look, weā€™re very happy to widen access for people with assistance dogs but we just donā€™t really understand what the current rules are because thereā€™s nothing to tell us ā€“ we have to, as the business owner, we have to make the assessment whether the dog is trained to a level that we think is acceptable.Ģż Now you can imagine when youā€™re taking a dog onto a plane thatā€™s a pretty big ask to ask of airlines, so I think we deserve to give them more clarity so that theyā€™re able to take their legal responsibilities seriously.

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White

One of the biggest examples that affect guide dog owners of course are: a. restaurants and b. taxis.Ģż Is this something that would help with that or is it going to provide them with more excuses to refuse to serve people?

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Gorbing

Well I think thatā€™s a very good example, Peter, where I do think that it will help to massively clarify the situation because itā€™s so unclear at the moment thereā€™s lots of wriggle room for people to get out and say oh well I didnā€™t understand, I didnā€™t understand the system.Ģż We need to get a system that people are absolutely crystal clear what their legal obligations are.

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White

You donā€™t think itā€™s enough to have a law, which we actually have, that says they must take guide dog owners and then enforce it?

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Gorbing

Well yes but the trouble is that there are lots of grey edges around the edge of that and consequently thereā€™s a relatively small number of cases ever get taken and a relatively smaller number of cases that ever get won around this.Ģż So, in principle yes but in practice there is too much wiggle room.

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White

We mentioned that there was going to be some kind of test and thatā€™s being discussed at the moment but what kind of things will the test cover?

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Gorbing

Well I think itā€™s probably better to call it an assessment in a way than a test because itā€™s going to be looking at really whether someone working alongside with their dog has done the kind of training and the preparation to take the dog into different public places, their calmness around traffic, ability to negotiate crowds.Ģż So, that actually they can really say look we know this dog can work safely in a public place and public access really isnā€™t and mustnā€™t be an issue because we have to make sure the public access rights are opened up to many more people with an assistance dog.

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White

Not everyone is happy about this idea.Ģż David Cavill is the chair of the Pet Education and Behaviour Council.

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Cavill

My worry is that there will be pressure from some of the major charities who want to stay in control of their funds, thatā€™s what it boils down to, and some animal trainers who are pushing it forward merely for their own advantage and not because there is any perceived or established need.

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White

Peter Gorbing, has David Cavill got a point, is this a case of your organisation, maybe other organisations, trying to big up your parts and be the arbiter of what is and what isnā€™t an assistance dog?

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Gorbing

No, I think thatā€™s so far from the reality.Ģż I mean firstly, Davidā€™s wrong, the initiative wasnā€™t from us, the initiative has come from other organisations ā€“ ownersā€™/trainersā€™ organisations ā€“ that arenā€™t part of the ā€“ at the moment ā€“ the accredited system.Ģż So, weā€™ve been asked to be part of that because we bring a lot of experience and skills to the ideas.Ģż But no, weā€™re very happy that there should be many more assistance dogsā€™ owners, we just want it to be right for people and for dogs.

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White

Can we talk specifically about guide dogs for a moment?Ģż Now Guide Dogs, the organisation, are part of your organisation ā€“ theyā€™re affiliated ā€“ theyā€™ve told us theyā€™re happy for the consultation process to take its course.Ģż And of course, as plans stand their partnerships wonā€™t be required to take this test.Ģż But I can imagine some people ā€“ some guide dog owners ā€“ thinking yeah but how long for.Ģż Once youā€™ve got a bureaucracy and youā€™ve got these kinds of tests in place how long is it going to be before this becomes not voluntary but required?

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Gorbing

Well the idea at the moment is that organisations that are part of ADUK that have either been accredited by the International Guide Federation or Assistance Dogs International, theyā€™ll be grandfathered into the system.Ģż I mean partly because of the sheer volume of dogs that theyā€™re training that itā€™s going to be quite difficult initially.Ģż I think thereā€™s a way of looking at this very negatively.Ģż To me this really opens up the possibilities, I donā€™t think there is any likelihood on the horizon, I mean the government have said thereā€™s going to be no legislation around this.Ģż Who knows, maybe youā€™re right eventually that some frameworks will be put in place?Ģż But itā€™s very much about people saying look we want to do the right things and actually we need to develop a degree of self-regulation, thatā€™s what organisations do.

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White

But thereā€™s talk in this consultation document of partnerships being passed or classed as not suitable.Ģż Successful dogs getting a chip to prove that they have passed and are regarded as satisfactory.Ģż It does sound potentially scary, almost big brotherish.

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Gorbing

I donā€™t think it needs to.Ģż I see what youā€™re saying and not everything in this document and this consultation that ADUK would necessarily agree with but I think thatā€™s the questions that weā€™re out for consultation, we want to find out what people think, we want to get feedback on that.Ģż But the reality is that dogs are microchipped in this country, thatā€™s a legal necessity and if by doing that weā€™re creating some kind of register, eventually, of dogs that are assistance dogs that may or may not be a good idea and thatā€™s really what we want to get feedback from people on.

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White

This is being described as a voluntary systemā€¦

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Gorbing

Yes.

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White

ā€¦at the moment.Ģż It begs the question ā€“ who would volunteer to have this done if they didnā€™t need to?Ģż The organisations are going to have their own rules may people not just see that as one extra element of hoops they donā€™t have to go through?

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Gorbing

On the basis of the number of people who come to our organisations asking how they can get their dogs assessed because they want to have a card in their hands that says their dog is recognised as an assistance dog, I think thereā€™s going to be actually a lot of people who want to do that.

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White

That was Peter Gorbing.Ģż Well the Department for Work and Pensions said they were encouraging the assistance dogs sector to work together to create a UK standard which can act as the mark of a well-trained assistance dog.Ģż And Guide Dogs told us that as they are exempted from the assessment, as itā€™s currently outlined, they did not feel it was their place to comment further.

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Now Iā€™m just taking a moment to ask for your help with something for an upcoming episode of In Touch and itā€™s a bit different.Ģż Weā€™re diving into the world of science fiction, a genre which from Gulliverā€™s Travels to the latest blockbusters like A Quiet Place has never lost its fascination with blindness.

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He leaned closer.Ģż

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ā€œYou know what Iā€™m blind, thatā€™s what I am, blind as a bat.Ģż Everybodyā€™s as blind as a bat, except you, why arenā€™t you blind as a bat?ā€

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ā€œI donā€™t know.ā€Ģż I told him.

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ā€œItā€™s that bloody comet, thatā€™s whatā€™s done it ā€“ green shooting stars and now everybodyā€™s blind as a bat.Ģż You see green shooting stars?ā€

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ā€œNo.ā€Ģż I admitted.

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ā€œThere you are, proves it, you didnā€™t see ā€˜em, you arenā€™t blind.ā€

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White

We heard there John Windhamā€™s classic The Day of the Triffids.Ģż Science fiction films, books, comics are infused with stories about blindness and visual impairment from HG Wells to X-Men.Ģż We want you to tell us about the sci-fi that has influenced you and what youā€™ve thought of it.Ģż You can email intouch@bbc.co.uk and there are more ways to contact us, you can hear them at the end of the programme.

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Now blind author and adventurer Red Szell has just taken on a challenge which is likely to test him to the limit.Ģż And thatā€™s the idea.Ģż Heā€™s one of three winners of an international award worth $25,000.Ģż He had to come up with a challenge which would change the perception of what visually impaired people can achieve.Ģż If youā€™re scared of heights, block your ears.

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Coming out over a bulge that bulges out about two feet, so my legs are about two feet in front of me underneath the bulge.Ģż My upper body is leaning out, Iā€™ve got hold of something with one hand and the other.Ģż Oh, the end is nearly in sight, well it would be if I could see it.Ģż Is there a foothold anyway?Ģż

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First blind man on top of the Old Man of Hoy, howā€™s it been?

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Absolutely bloody marvellous, dreams do come true.

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White

Well that was Red Szell 450 feet up the Old Man of Hoy five years ago.Ģż Now thatā€™s a sheer sea stack off the Orkney Islands.Ģż But climbing is only one element in the challenge heā€™s set himself.

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Szell

My project is an extreme blind triathlon.Ģż I want to climb another sea stack, surprisingly enough, called Am Buachaille which is in the far northwest corner of Scotland just beneath Cape Wrath.Ģż And just getting there is a challenge.Ģż Itā€™s a 10-mile cross country off-road tandem ride to get to the top of the cliff, then we abseil 200 metres down to the waterā€™s edge, strip off, swim 30 metres to the base of the sea stack and then weā€™ve got 90 minutes to climb 213 metres and abseil back off before the tide comes in and cuts us off.

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White

And why this particular project?

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Szell

Itā€™s the third and most extreme of the big three Scottish sea stacks and to be perfectly honest without the financial backing of the Holman prize thereā€™s just no way I could even attempt it.Ģż Just getting the kit up there is going to be a major project and to be honest I also want to film it for posterity, just to show what it is possible to do even if you have lost your sight.

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White

So, how are you going to prepare for it?

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Szell

Well fortunately Iā€™m not doing it until next mid-summerā€™s day so Iā€™ve got the best part of a year to lose the flab, give up the beer and curry and just do an awful lot of indoor climbing, training, a lot of outdoor tandem training and keep up with my mad outdoor swimming activities that I do most weekends anyway.

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White

Whatā€™s going to be the toughest part of this challenge?

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Szell

I think actually just doing it against the clock.Ģż Iā€™m quite a slow and methodical climber and knowing that with every passing minute the tide is coming in and that I might have to spend the night on a sea stack with my climbing partner, Matthew, is ā€“ well itā€™ll spur me along to success I hope.

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White

And you mention Matthew, I mean how much help are you going to need to do this?

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Szell

Itā€™ll be Matthew and me, an adventure cameraman called Keith Partridge who filmed things like Touching the Void and also a professional mountain guide called Nick, there basically as the rope safety expert just to make sure that we donā€™t do anything that could end with an unfortunate outcome.

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White

Now the prize is given by the San Francisco Lighthouse, which is an American organisation that helps visually impaired people.Ģż Itā€™s called the Holman prize, who was Holman?

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Szell

James Holman was an 18th century British explorer who went blind whilst he was serving in Nelsonā€™s navy and he was sent to a retirement home in a monastery and just got itchy feet.Ģż And so, he decided to take himself off to China and India, all by himself, and just travelled around the world and wrote up his experiences in a journal.Ģż And has actually become quite famous amongst the exploring fraternity as the blind adventurer and so the prize was named in his honour when it was founded in 2017.

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White

Now I know youā€™re aware of the irony that you could well end up succeeding and still find yourself next day walking into a bollard in your local street or pouring water everywhere because youā€™re making a cup of tea, all those irritations of blindness, what do you think is the real value of this kind of extreme sporting challenge to blind people?Ģż Does it make us feel better or does it just make us feel even more inadequate?

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Szell

I spent 20 years nursing my wounds and feeling disenabled and disinclined to go out and challenge myself and actually it was only by getting back into climbing that I felt any sense of physical improvement.Ģż I think my sight loss had begun to rule the way that I viewed myself.Ģż And actually, to get better at something is taking one back for the good guys and if all I do is encourage somebody to take up yoga or Pilates or tandem bike riding and just get out of the house and discover the joy of doing a physical activity with other people and discover that other people can be incredibly helpful then I think thatā€™s job done.Ģż So, okay I know Iā€™m doing it in a rather extreme and eye-catching way or headline grabbing way but for me itā€™s just important that other people donā€™t waste years of beating themselves up on the sofa going why me.

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White

Red Szell, very best of luck, weā€™d like to keep tabs on your progress.Ģż Thanks for joining us.

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Szell

Thank you very much Peter.

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White

And thatā€™s it for tonight.Ģż Whether youā€™re climbing a sea stack or walking your guide dog, we always welcome your reactions.Ģż Just donā€™t mix the two.Ģż You can call our action line for 24 hours after the programme on 0800 044 044.Ģż You can email in touch@bbc.co.uk or you can click on contact us on our website.Ģż And you can also download tonightā€™s edition of In Touch and many previous programmes too.Ģż From me, Peter White, producer Kevin Core and the team, goodbye.

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  • Tue 24 Jul 2018 20:40

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