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Presented by Paul Lewis. Have you been a victim of fraud or identity theft? How do you report it and get your money back?

Have you been a victim of fraud? How do you report the crime, get your money back and stop it happening again? Call 03700 100 444 from 1pm to 3.30pm on Wednesday or e-mail moneybox@bbc.co.uk .

Around £450 million was lost to debit and credit card fraud in 2013 say Financial Fraud Action and the City of London Police have just launched 'The 12 online frauds of Christmas' campaign, to warn consumers about the latest dangers.

If you've got a question about dealing with or preventing fraud, Paul Lewis and guests will be ready to help on Wednesday.

Who is liable if you are the victim of fraud or identity theft?

What happens if your credit or debit card is lost or stolen and then used to buy something?

Where do you report fraud and how is it investigated?

How can you stay safe when shopping online?

Do you really need to pay for an identity protection service?

Whatever you need help with, you can speak directly to:

DCI Perry Stokes, Head, Dedicated Cheque and Plastic Crime Unit.
DCI Matt Bradford, National Fraud Intelligence Bureau (NFIB)
James Daley, Managing Director, Fairer Finance

Call 03700 100 444 between 1pm and 3.30pm on Wednesday or e-mail moneybox@bbc.co.uk now. Standard geographic charges apply. Calls from mobiles may be higher.

Available now

30 minutes

Last on

Wed 17 Dec 2014 15:00

Broadcast

  • Wed 17 Dec 2014 15:00