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11/06/2014

Consumer news with Winifred Robinson. Airlines seek legal backing on passenger compensation rules, and new scheme to promote car parks that help disabled drivers.

Airlines seek backing at the Court of Appeal to carry on exempting compensation for passengers who are delayed in 'extraordinary circumstances'.

How 'annoying' texts are helping improve consumer service

A new scheme is launched to recognise car parks that offer excellent service to disabled drivers.

Do staff in workplaces where customers are injured have a duty to give First Aid?

The websites which encourage you to tell your inner most thoughts and promise anonymity- but should we believe them?

Tantrums and tiaras; the soaring cost of the school prom.

Freeview to launch catch up service; do we need another TV platform?

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56 minutes

Last on

Wed 11 Jun 2014 12:00
±«Óãtv Radio 4 FM

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Chapters

  • Jet2

    Airlines face paying out millions in compensation at the Appeal Court

    Duration: 04:34

  • Man Tat

    Terrible tat for dads

    Duration: 02:38

  • Customer Feedback

    Companies using new tactics to get customer feedback that can help improve a business

    Duration: 06:38

  • Anonymous Sharing Apps

    Apps Whisper and Secret misleading in selling themselves as 'anonymous'

    Duration: 06:04

  • Disabled Parking

    Disabled Parking Award presented to car parks accessible for disabled drivers

    Duration: 05:50

  • Energy

    Is there much point in switching your energy supplier?

    Duration: 03:34

  • First Aid

    A passenger suffered injury on a train and found none of the staff had first aid training

    Duration: 05:57

  • Freeview OD

    Freeview plan new platform with OD and other interactive capability

    Duration: 06:53

  • Proms

    It's Prom season and every year kids want more- what should you be prepared to spend

    Duration: 07:01

Broadcasts

  • Wed 11 Jun 2014 12:00
    ±«Óãtv Radio 4 FM
  • Wed 11 Jun 2014 12:04
    ±«Óãtv Radio 4 LW

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