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The water company charging thousands for a service it never provided, and how to snoop on your kids online

Consumer news. Should you befriend your children on Facebook, or know what your colleagues earn? Should a water company hold on to money charged for a service it never provided?

Would your children let you befriend them on Facebook or other social media? If not, find out how to keep an eye on what they're up to anyway.
Also - should you know what everyone else in your workplace earns? Hear how it's working for one company.
And the curious case of the teacher asking for the return of thousands of pounds she was charged by a water company for a service she never used. Guess what? They're trying to hold on to the cash.

Available now

55 minutes

Chapters

  • Food retailers summoned

    Pork in halal products and horse DNA in burgers prompts food labelling meeting

    Duration: 08:58

  • Surface water drainage overpayment

    Liz Cameron found out she’d wrongly paid Severn Trent Water £2,500 and wants her cash back

    Duration: 08:03

  • John Waite's stopping smoking diary - Part 3

    More of your emails and more of John's agony - can he beat the cravings?

  • You & Yours investiagation into entrepreneur visas forces changes

    Melanie Abbott on visa rules being tightened up

    Duration: 03:36

  • NYC Tech Firm shares all company financials - including salaries - with staff

    Dane Atkinson from SumAll explains why

    Duration: 05:15

  • My Lover, My Carer

    Preview of ±«Óãtv Radio 4 programme by Julie Fernandez

    Duration: 07:51

  • ±«Óãtvserve boiler dispute - The Burrow's Family

    3 month's after their bolier broke down, it is still not fixed

    Duration: 04:46

Broadcasts

  • Mon 4 Feb 2013 12:00
  • Mon 4 Feb 2013 12:04

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