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31/01/2011

The cigarette that comes with an endorsement from a cancer charity. The Royal Mail responds to complaints about delayed post. Terms and conditions that we never read.

The cigarette that comes with an endorsement from a cancer charity. "Electronic cigarettes" are being advertised in UK newspapers as a clean alternative to tobacco.

The Royal Mail responds to complaints about delayed post - some of your Christmas parcels have only just arrived.

Innovation in the drinks market - will the legalisation of a "two-thirds" of a pint measure encourage more women to drink in pubs?

And those pesky terms and conditions that online shops insist on - does it matter that most of us don't read them?

Available now

57 minutes

Last on

Mon 31 Jan 2011 12:00

Chapters

  • Water meters

    The government is considering making the installation of water meters compulsory in all households. We talk to Karen Gibbs, Consumer Council for Water.

    Duration: 08:02

  • E-cigarettes

    Prohibited in some countries, but legal in the UK. Guests: Jason Cardiff, Cigirex / Linda Rosenthal, New York State Assembly / Miriam Bell, the Roy Castle Lung Cancer Foundation.

    Duration: 13:50

  • Pub Measures

    Pubs will soon be legally allowed to sell beer in two-third pint “schooners” and wine in measures under 75ml, but will they be popular with drinkers?

    Duration: 08:50

  • Postal Delays

    What is behind the recent postal delays? Guest: Paul Tollhurst, Operations Director from Royal Mail.

    Duration: 08:05

  • Terms and conditions of online shops

    Do you ever read them? Guests: Lucy Kellaway, Financial Times / Peter Shears, Professor of Consumer Law at the University of Plymouth.

    Duration: 11:59

Broadcasts

  • Mon 31 Jan 2011 12:00
  • Mon 31 Jan 2011 12:04

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