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16/12/2010

Consumer affairs. Why the price of domestic heating oil has soared over the last few weeks, and can a good Christmas shop window display encourage shoppers to spend more?

We look at why the price of domestic heating oil has soared over the last few weeks. With prices rises in the region of 40%, and deliveries hampered by bad weather, we talk to those affected.

And we look at how NHS dementia patients are treated in hospitals on the day the first 'National Audit of Dementia' is published. The report's author, Professor Peter Crome will reveal key findings from the preliminary results.

Plus, are high parking prices deterring shoppers from using local shops? Are some cash strapped councils raising car park charges to help plug the holes in their budgets? How does it affect high street businesses?

And as many shops are in the middle of their busiest period of the year, we do a spot of window shopping. Christmas window displays not only showcase the products on offer, they can also be stunning works of art in their own right, but how good are they at making us open our wallets?

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57 minutes

Last on

Thu 16 Dec 2010 12:00
±«Óătv Radio 4 FM

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Chapters

  • Toxic Sofas

    The biggest class action consumer compensation case in the UK over so called “toxic sofas” has been resolved.

    Duration: 05:35

  • Heating Oil

    Why has the the price of domestic heating oil soared over the last few weeks?

    Duration: 05:13

  • Shop Windows

    Do Christmas shop window displays tempt us to spend more?

    Duration: 10:10

  • Christmas Deliveries

    We have the latest on warnings about the weather playing havoc with homes deliveries.

    Duration: 03:53

  • Dementia Audit

    We hear about the findings of the first ever National Dementia Audit which looks into hospital care provided for dementia patients.

    Duration: 08:56

  • Bob Servant

    Neil Forsyth talks about his spoof character 'Bob Servant'. Bob takes on the internet fraudsters and plays them at their own game with hilarious results.

    Duration: 08:04

  • High Street Parking

    Why one trade association thinks that increases in car park charges are killing high street businesses.

    Duration: 05:30

  • Phone Numbers

    Just how much does it cost to dial 090, 0800 or 0845 phone numbers? Ofcom has launched a consultation aimed at tackling the confusion over call charges.

    Duration: 03:15

Broadcasts

  • Thu 16 Dec 2010 12:00
    ±«Óătv Radio 4 FM
  • Thu 16 Dec 2010 12:04
    ±«Óătv Radio 4 LW

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