http://bbc-iplayer-help.local/ en http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/terms-online-use <span>What are the ±«Óătv online terms of use?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The information detailed in the Terms of Use of ±«Óătv Online Services tells you how you may use ±«Óătv iPlayer and other ±«Óătv online services to access, view and/or listen to content that the ±«Óătv makes available to you through these services.<br /><br /> Click here to read the<strong> <a href="http://www.bbc.co.uk/terms/">Terms of Use of ±«Óătv Online Services</a></strong>. </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:42:28 +0000 Anonymous 4673 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/pop-up-survey <span>Why have I been asked to complete a pop-up survey?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We use pop-up surveys across bbc.co.uk to gather feedback from you, the people using our web pages. The surveys help us improve our services and we really value people taking the time to complete one.<br /><br /><img alt="Image of the pop-up survey invite. The two options are 'No thanks' on the bottom left, and ''Take survey' on the bottom right" data-entity-type="file" data-entity-uuid="33d74276-aee9-475e-9b31-47c66742fdcd" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/PopUpSurvey_6.png" width="2328" height="845" loading="lazy" /><br /><br /> Usually, a message will appear on a webpage asking you to share your thoughts on our website. You can select either yes or no.</p> <h3>What should I do if I see a pop-up I think is suspicious?</h3> <p>Such messages, which might offer you the chance to win something, won’t be authorised by the ±«Óătv. They will most likely be the result of a virus or undesired download from another source.</p> <p>In this case, check your security software is up to date before checking your device for viruses and malware. You can also report it to us, but be aware we cannot do anything to prevent these messages or provide support as the issue will be with the device you’re using.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:45:00 +0000 Anonymous 4845 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/tv-app-privacy-notice <span>±«Óătv iPlayer for connected TV privacy notice</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Your trust is very important to us. This means the ±«Óătv is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you when you use ±«Óătv iPlayer for connected TV, in accordance with data protection law.</p> <p>We require users to sign in with a ±«Óătv account to watch ±«Óătv iPlayer: <a href="/iplayer/help/questions/signing-in/account-signin" title="Why must I sign in to a ±«Óătv account to use ±«Óătv iPlayer?">Why must I sign in to a ±«Óătv account to use ±«Óătv iPlayer?</a></p> <p>The ±«Óătv uses technologies similar to website cookies to measure audiences for our services on connected TVs. Information about how you use ±«Óătv iPlayer will be stored on your TV and securely on ±«Óătv servers.<strong> </strong></p> <h3><br /><strong>Your Added programmes</strong></h3> <p>For signed in users, when you add something to your Added programmes, this information is stored on the ±«Óătv servers to allow you to access your list from multiple devices.</p> <p>For devices that do not support sign in, when you add something to your favourites, the action is stored locally on your device. This is then sent to ±«Óătv servers to find out if the programme is currently available on ±«Óătv iPlayer.</p> <p>You can remove your Added programmes by going to ‘Manage full list’ and selecting the X next to the programme you want to remove.<strong> </strong></p> <h3><br /><strong>Recent searches</strong></h3> <p>We think it’s useful to display the programmes you’ve previously searched for, so you can easily find them again. This information is stored on your device only and not sent to ±«Óătv servers. Deleting/clearing your search history isn’t currently available on connected TVs.<strong> </strong></p> <h3><br /><strong>Other information stored on your device</strong></h3> <p>To give you the best ±«Óătv iPlayer experience, this information may be stored on your device or ±«Óătv servers:</p> <ul><li>Your current video quality setting and the ±«Óătv region or nation you have chosen</li> <li>Resume positions for programmes you’re currently watching for devices that do not support sign-in. (For signed in users this information will be stored on ±«Óătv servers.)</li> <li>Whether you’ve dismissed in-app messages like TV licence messages</li> <li>Parental Guidance PIN, secret question and answer</li> <li>A cookie for beta mode, so we know if you’ve opted to use the testing version of ±«Óătv iPlayer</li> <li>Cookie values to remember whether you are signed in</li> <li>A cookie value for promotions so that you only see them once</li> </ul><p>This information will be deleted if you uninstall the ±«Óătv iPlayer app.<strong> </strong></p> <h3><br /><strong>iPlayer child profiles on connected TV</strong></h3> <p>If you are 18 years or older, as a parent or guardian, you can add child profiles under your account.</p> <p>Our data shows that most children’s content is watched via an adult’s account. This means that both adults and children are not getting the best possible recommendations or an age appropriate experience from the ±«Óătv. </p> <p>Child profiles only show content that’s suitable for under-13s, without the need for a parent or guardian to grant permission. </p> <p>Your child’s profile is associated with your account. Data collected through the profile is stored under your account. </p> <p>We will collect this information when you set up a child’s profile under your account:</p> <ul><li>The profile’s display name</li> <li>Your child’s date of birth</li> <li>Your child’s activity data (for example, viewing history). This is to safeguard your child’s wellbeing and offer better recommendations. </li> </ul><h3><br /><strong>How long we keep information</strong></h3> <p>We keep your information as long as the account is active. You can remove data stored on the TV itself by removing your ±«Óătv account from the TV. </p> <p>You can manage or delete your ±«Óătv account at any time. Find out more about <a href="/usingthebbc/account/" title="Using the ±«Óătv: Your Account">managing your account</a>. If you choose to delete your ±«Óătv account, all personal information will be deleted immediately from ±«Óătv servers and the remaining information made anonymous. We might then use it to help us improve our services. </p> <p>We will help you make informed <a href="/usingthebbc/privacy/what-are-you-doing-with-my-data/" title="Using the ±«Óătv: What are you doing with my data?">decisions about your information</a>, so everyone can get the best out of digital technologies and the ±«Óătv. Find out what we're doing with your information and <a href="/usingthebbc/cookies/" title="Using the ±«Óătv: Cookies">more about cookies</a>.</p> <h3><br /><strong>Who is the data controller?</strong></h3> <p>The ±«Óătv is the ‘data controller’ of this information. This means that the ±«Óătv decides what your personal information is used for, and the ways in which it is processed. </p> <p>We carry out this processing on the basis of the ±«Óătv’s legitimate interests in providing a personalised service for audience members. If you don’t want a personalised service, you can turn off ‘allow personalisation’ for your account.<strong> </strong></p> <p><a href="/usingthebbc/privacy/what-are-you-doing-with-my-data/" title="Using the ±«Óătv: Privacy">Other purposes for which data is processed</a> include helping us understand audience interests and preferences so we can make sure we’re making something for everyone. We also share some information with TV Licensing, to keep their database up to date.</p> <p>We will seek permission from the parent or guardian before allowing any children under 13 to set up a ±«Óătv account for the connected TV.<strong> </strong></p> <h3><br /><strong>Your rights and more information</strong></h3> <p>You can read our <a href="/usingthebbc/terms/" title="Using the ±«Óătv: Terms">Terms of Use</a>.</p> <p>You can contact <a href="mailto:dataprotection.officer@bbc.co.uk" title="dataprotection.officer@bbc.co.uk email address">dataprotection.officer@bbc.co.uk</a> if you have questions or you wish to find out more details about your rights, please visit the <a href="http://www.bbc.co.uk/privacy" title="±«Óătv’s Privacy and Cookies Policy">±«Óătv’s Privacy and Cookies Policy</a>.</p> <p>If you have a concern about the way the ±«Óătv has handled your personal information, you can raise your concern with the supervisory authority in the UK, the <a href="https://ico.org.uk/" title="ICO: Information Commissioner’s Office">Information Commissioner’s Office</a> (ICO).<strong> </strong></p> <p><strong>Updating this privacy notice: </strong>We will revise the privacy notice if there are significant changes to how we use your personal information.</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:45:45 +0000 Anonymous 4859 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/android-app-permissions <span>What are the app permissions on Amazon Fire and Android?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>You can find out which permissions are needed for the ±«Óătv iPlayer app on Amazon Fire and Android in their respective app stores:</p> <ul><li><a href="https://www.amazon.co.uk/±«Óătv-MEDIA-APPLICATIONS-TECHNOLOGIES-LIMITED/dp/B009SPY7PW"><strong>±«Óătv iPlayer app in the Amazon Appstore</strong></a></li> <li><a href="https://play.google.com/store/apps/details?id=bbc.iplayer.android&hl=en_GB" style="font-weight: bold;" title="±«Óătv iPlayer on Google Play Store">±«Óătv iPlayer app in the Google Play Store</a></li> </ul></div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:45:45 +0000 Anonymous 4875 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/tv-licence <span>Do I need a TV Licence to use ±«Óătv iPlayer?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Yes. A valid TV Licence is required to watch or download any programmes on ±«Óătv iPlayer*, on a TV or any device including a phone, tablet or computer.</p> <p>Doing so without a TV Licence is a criminal offence and you could be prosecuted and fined up to ÂŁ1000 (or ÂŁ2000 in Guernsey).</p> <hr /><p><a href="https://www.tvlicensing.co.uk/cs/pay-for-your-tv-licence/index.app?utm_source=iplayer_faq&utm_medium=buy_now_click">Buy your TV Licence now</a> at the TV Licensing website. You can spread the cost with Direct Debit, or pay in one go. There are also <a href="https://www.tvlicensing.co.uk/faqs/FAQ101?utm_source=iplayer_faq&utm_medium=bbc_web&utm_content=consessions">concessions</a> for customers who are blind (severely sight impaired) or over 75 and receiving Pension Credit.</p> <hr /><h3>Do I need a TV Licence to watch iPlayer when I’m away from home?</h3> <p>Yes. You are covered to use ±«Óătv iPlayer when you’re away from home as long as you have a TV Licence at your home address and the device you’re using isn’t plugged in. If the device is plugged in at a separate address, there needs to be a licence in place at that address.</p> <h3>Can I just watch one programme?</h3> <p>You still need to be covered by a TV Licence. If at any stage you no longer need your TV Licence, you can cancel it and get a refund. Your TV Licence gives you access to everything on ±«Óătv iPlayer, including thousands of hours of programmes and box sets.</p> <p><a href="https://www.tvlicensing.co.uk/cs/pay-for-your-tv-licence/index.app?utm_source=iplayer_faq&utm_medium=buy_now_click">Buy your TV Licence.</a></p> <hr /><p>±«Óătv iPlayer support can only offer support with using ±«Óătv iPlayer. <strong>If you have questions about the TV Licence</strong> (i.e. if you think you may be exempt or you aren't sure about licence requirements) visit the <a href="https://www.tvlicensing.co.uk/check-if-you-need-one?utm_source=iplayer_faq&utm_medium=more_info_click" title="TV Licensing Website"><strong>TV Licensing website</strong></a>.</p> <p>*Watching S4C programmes on demand does not require a licence</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:46:29 +0000 Anonymous 4923 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/app-privacy-notice <span>±«Óătv iPlayer apps privacy notice</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Your trust is very important to us. This means the ±«Óătv is committed to protecting the privacy and security of your personal data. It is important that you read this notice so that you are aware of how and why we are using such data. This privacy notice describes how we collect and use your personal data during and after your relationship with us, in accordance with data protection law.  </p> <h3>What will ±«Óătv collect and how we will use it?</h3> <p>You need to sign into your ±«Óătv account to use the ±«Óătv iPlayer app. We will use your <a href="/usingthebbc/account/why-do-i-have-to-provide-personal-info-when-i-register/">account information</a> to send you messages about ±«Óătv iPlayer app, such as updates of the iPlayer app Privacy Notice. When you use the ±«Óătv iPlayer app, we will collect and process your personal data to provide you with a personalised ±«Óătv iPlayer experience, including remembering where you left off and to improve ±«Óătv iPlayer service.</p> <h3><br /> Your Added programmes</h3> <p>When you add a programme to My Programmes, the action gets stored on your device and sent to ±«Óătv servers to find out if the programme is currently available on ±«Óătv iPlayer. You can remove programmes by tapping <strong>Remove</strong>.</p> <p>To remove everything from My Programmes on iOS or Android, go to App Settings > My Programmes > Clear History. </p> <h3><br /> Search history (iOS only)</h3> <p>We think it’s useful to display the programmes you’ve previously searched for within the app, so you can easily find them again. This information is stored on your device only and not sent to the ±«Óătv.</p> <p>You can delete your search history by tapping the <strong>Clear history</strong> button on the search screen. This option is not currently available on Android devices.</p> <h3><br /> Analytics </h3> <p>The ±«Óătv uses cookies and similar technologies to understand how audiences interact with our services, content and marketing messages. On iOS and Android, the categories of personal data processed by our data processors include the following:</p> <ul><li>IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK</li> <li>Activity data, such as the time when you first used this app, and programmes  you watched and interacted with </li> <li>Your device information, such as device type, OS version</li> </ul><p>For Android devices, the following personal data is also processed:  </p> <ul><li>Which sites referred you to download and use this app</li> <li>Your ±«Óătv Account ID, ±«Óătv Account data, type of campaign seen, social media channel used before clicking onto ±«Óătv iPlayer will be collected. We will aggregate this personal data for reporting purposes </li> </ul><p>You can “opt out” from our data processors’ tracking by filling the “Forget My Device” form in this link <a href="https://www.appsflyer.com/optout">https://www.appsflyer.com/optout</a></p> <p>For Apple devices, we receive aggregated attribution reports from Apple, which are not linked to you or your device. These reports contain no personal data. You can read the <a href="https://www.apple.com/uk/legal/privacy/en-ww/">Apple Privacy Policy</a> if you want to know more about how Apple uses your personal data, including your device information used to prepare the aggregate reports. </p> <h3><br /> Other information stored on your device </h3> <p>To give you the best ±«Óătv iPlayer experience, the following personal data will be stored on your device only:</p> <ul><li>The last Category you viewed, so we can return you there when you next go to the Categories section</li> <li>The last Channel you viewed, so we can return you there when you next go to the Channels section</li> <li>Whether you last viewed the Queue or the Downloaded page, so we can return you there when you next go to the Downloads section</li> <li>Your current Download Quality setting</li> <li>Resume positions for programmes you’re currently watching (on the same device)</li> <li>Whether you’ve confirmed that you’re aged 16 years or over</li> <li>Whether you’ve dismissed in-app messages, such as suggested app upgrade messages, warnings about network provider charges or TV Licence messages</li> <li>Downloaded programmes and the downloading and expiry state of those programmes</li> <li>Parental Guidance Lock PIN, secret question and answer</li> </ul><p>This above personal data will be deleted if you uninstall the ±«Óătv iPlayer app. On Android and Amazon Fire devices, you can also delete this data in the general <strong>Settings</strong> on your device. Choose <strong>Applications</strong>, <strong>Application manager</strong> or <strong>Installed Apps</strong>, scroll down to ±«Óătv iPlayer and tap <strong>Clear data</strong> or <strong>Clear cache</strong> (this will also remove all your Downloads).</p> <h3>Push notification</h3> <p>If you choose to receive push notifications and in-app messages, the ±«Óătv will use selected data processors to process the personal data listed below on our behalf: </p> <ul><li>Device ID assigned to your device</li> <li>The name that you gave us when you registered your ±«Óătv account</li> <li>Activity data, such as programmes you watched and interacted with</li> <li>±«Óătv user ID associated with your ±«Óătv account </li> </ul><p>Push notifications and in-app messages include series availability, future releases, reminders and related content that may be of interest to you. You can stop receiving push notifications and in-app messages at any time by switching the app or ±«Óătv account setting to “off.”</p> <h3>Who is the Data Controller?</h3> <p>The ±«Óătv is the “data controller” of the personal data about you. This means that the ±«Óătv decides what your personal data is used for, and the ways in which it is processed. For the avoidance of doubt, your personal data will be collected and processed solely for the purposes set out in this privacy notice. As the data controller, the ±«Óătv has the responsibility to comply, and to demonstrate compliance with, data protection law.</p> <h3>Lawful basis for processing your personal data</h3> <p>When you use the ±«Óătv iPlayer app we have a <strong>legitimate interest</strong> to process the personal data about you to authenticate your ±«Óătv Account, provide you with ±«Óătv content, access to the ±«Óătv iPlayer app, make a personalised experience as described above and improve your ±«Óătv iPlayer experience. </p> <p>We will also obtain your consent to provide you with personalised emails, such as personalised newsletters. You can sign up to receiving personalised emails and newsletters by turning on the “<strong>±«Óătv emails for you</strong>” toggle in your account email preferences.  You can switch off the toggle anytime to withdraw your consent.</p> <h3>Retaining your information</h3> <p>The ±«Óătv will retain the personal data you give us as part of your ±«Óătv account for as long as you have an account with us. </p> <p>Your activity data collected whilst using our products and services will be kept and deleted in accordance with the ±«Óătv’s retention policies. </p> <p>Your personal data are stored in the European Economic Area (EEA), US and Israel. If your data is processed outside the UK and the EEA, the ±«Óătv will ensure that it is protected to the same standards as if it were being processed within the UK and EEA.</p> <p>If you are accessing ±«Óătv iPlayer through an app, you can delete all ±«Óătv iPlayer app data stored on your device by deleting the app. </p> <p>If you delete your ±«Óătv account, your personal data, such as email address, postal code, year or date of birth will be permanently deleted. Any data about how you've used ±«Óătv services will be anonymised, and we will no longer be able to identify you from that data.</p> <h3>Sharing your information</h3> <p>When we transfer some limited personal data outside of the European Economic Area (EEA), we make sure that our contracts include safeguards for the transfer of your personal data outside the EEA. The selected data processors listed in this privacy notice have entered an appropriate contract, which ensures they only use your personal data on behalf of the ±«Óătv and not independently of the ±«Óătv. </p> <h3>Your rights and more information</h3> <p>You have <strong>rights</strong> under data protection law:</p> <ul><li>You can <strong>request a copy </strong>of the personal data the ±«Óătv stores about you.</li> <li>You have the right to request that we <strong>rectify</strong> any inaccurate or incomplete personal data that we hold about you.</li> <li>You have the right to ask for the personal data we collect about you to be <strong>deleted</strong>, however there are limitations and exceptions to this right which may entitle the ±«Óătv to refuse your request. </li> <li>In certain circumstances you have the right to <strong>restrict</strong> the processing of your personal data, or to <strong>object</strong> to the processing of your personal data. </li> <li>You have the right to ask that we <strong>transfer </strong>the personal data to you or to another organisation, in certain circumstances.</li> </ul><p>You can contact our <a href="mailto:dataprotection.officer@bbc.co.uk">Data Protection Officer</a> if you have questions or you wish to find out more details about your rights, please visit the ±«Óătv’s Privacy and Cookies Policy at <a href="http://www.bbc.co.uk/privacy">http://www.bbc.co.uk/privacy</a>. Please note that the description of the personal data collected and how it is used set out in this notice applies to the exclusion of anything to the contrary set out in the ±«Óătv’s Privacy and Cookies Policy.     <br />     <br /> If you have a concern about the way the ±«Óătv has handled your personal data, you can raise your concern with the supervisory authority in the UK, the Information Commissioner’s Office (ICO) <a href="https://ico.org.uk/">https://ico.org.uk/</a>.</p> <h3>Updating this privacy notice</h3> <p>We will revise the privacy notice if there are significant changes to how we use your personal data. The date of the most recent revisions will appear on this page.   <br />  </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:50:03 +0000 Anonymous 5185 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/radio-tv-licence <span>Do I need a TV licence to listen to radio online?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>While a TV licence is required to watch ±«Óătv content on ±«Óătv iPlayer, <strong>you</strong> <strong>don't need a TV licence to listen to or download radio programmes from <a href="/sounds">±«Óătv Sounds</a></strong>.</p> <p>For more details, visit the <strong><a href="http://www.tvlicensing.co.uk/check-if-you-need-one/topics/bbc-iplayer-and-the-tv-licence" title="TV Licensing">TV Licensing website</a></strong>.</p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:50:03 +0000 Anonymous 5188 at http://bbc-iplayer-help.local http://bbc-iplayer-help.local/questions/about-bbc-iplayer-and-our-policies/personalisation <span>Personalisation in ±«Óătv iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Personalisation means we can do things like:</p> <ul><li>Recommend programmes we think you’ll like</li> <li>Remember how far through a programme you are</li> <li>Let you pick up where you left off on any different device</li> <li>Give you notifications about things you enjoy</li> </ul><p>At the moment, it isn't possible to change the icon/profile picture on your account.</p> <h3>How do I turn off personalisation?</h3> <p>You can turn off personalisation in your ±«Óătv account settings. For more information on how to do this, visit <strong><a href="http://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/">±«Óătv account help</a></strong>.</p> <p>Bear in mind, it may take a little while for any changes you make to come into effect. But you can speed things up by signing out of your ±«Óătv account and signing back in again.</p> <h3>Under 13 years of age?</h3> <p>If you’re under 13, personalisation will be turned off by default. To turn it on, you’ll need to link your ±«Óătv account with a parent or guardian's account and get their permission. And the same goes if you want to turn it back off again. Head to the<strong> </strong><a href="http://www.bbc.co.uk/usingthebbc/account/what-are-child-permissions/" title="±«Óătv iD About"><strong>What are child permissions?</strong></a> page on the Using the ±«Óătv website to find out more.</p> <h3>How does turning off personalisation affect ±«Óătv iPlayer?</h3> <ul><li>You won’t get personalised recommendations any more</li> <li>Your Watching list in My Programmes won’t work</li> <li>You won’t be able to pause shows and later pick up where you left off across different devices (eg. pausing on your laptop and resuming on your mobile)</li> <li>Data about how you use the ±«Óătv will be anonymous</li> <li>You’ll still be able to ‘Add’ programmes, but we won’t use this to personalise things for you</li> </ul><h3>What other effects does turning off personalisation have?</h3> <p>Turning off personalisation will affect various parts of the ±«Óătv website outside of ±«Óătv iPlayer. You can find out more about personalisation on the<strong> <a href="http://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/" title="±«Óătv Account About">About your personalisation settings</a> </strong>page of the Using the ±«Óătv website.</p> <p> </p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:50:44 +0000 Anonymous 5199 at http://bbc-iplayer-help.local