We try to keep our help site up to date with the latest issues and guidance. However, there may be times when you can’t find an answer to your question or you’ll need to contact us if you’re experiencing an issue that’s not listed. Here's how to get in touch:
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Live chat
With live chat you can have a conversation with a ±«Óãtv iPlayer support agent in real-time to help solve any problems or answer your questions quickly. Check ourÌýCan I contact you using Live Chat? page to find out how to use live chat.
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Webform
If you can't find the answer you're looking for on the help site or our live chat agents aren't available, leave us a webform.ÌýJust click "Contact Us" at the bottom right of any FAQ to reachÌýthe webform. You can use our webform to report an issue, leave feedback, ask a question, make a suggestion, or make a complaint. We'll get back in touch with you via email as soon as we can.
Remember to check our known issuesÌýpageÌýif you've spotted an issue as we might already be aware of it. You'll also findÌýupdates on the issues we're aware of.Ìý
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