We receive hundreds of emails every week. Before contacting us, you may find the answer you're looking for here.
Please note that calls to the 0370 UK-wide rate are charged at no more than 01/02 geographic numbers. Calls may be recorded for training. 0870 calls from a BT line cost up to 6p per minute (some operators and mobiles vary).
Can ±«Óãtv Wales donate items or money for good causes?
Unfortunately, because the ±«Óãtv is funded by money raised through the television licence fee, we normally have to decline requests for prizes and donations, even for the most worthy causes, except in the case of a very small number of charitable appeals and causes closely related to broadcasting.
Where can I find more information about ±«Óãtv Wales schedules?
For our television services see the full ±«Óãtv Cymru Wales schedules and .
For our radio services see the Radio Wales schedule or the Radio Cymru schedule.
I'd like to see a programme that was broadcast in other parts of the UK - when will it be on?
The ±«Óãtv One and ±«Óãtv Two schedules sometimes vary in different parts of the UK. You can search to find programme times or the programme may be available on ±«Óãtv iPlayer.
Can I obtain a copy of a ±«Óãtv Wales programme?
Copies of ±«Óãtv programmes and series can only be obtained if they have been made available commercially. Please check with local or online retailers to see if the programme you've enquired about has been made available.
We're sorry to disappoint fans but High Hopes has not been commercially released.
If you're enquiring about a programme that was broadcast in the last seven days, you may be able to watch it on the ±«Óãtv iPlayer.
Can I receive Radio Wales and Radio Cymru on DAB Digital Radio in my area?
For a list of the DAB stations available in your area, enter your postcode at the website.
±«Óãtv Radio Wales and ±«Óãtv Radio Cymru are only available on DAB in areas where there is a local DAB multiplex operator. Currently there are four of these multiplexes up and running in Wales - the North East Wales & West Cheshire multiplex, the Cardiff and Newport area multiplex, the Swansea area multiplex and the Mid and West Wales DAB multiplex.
Please see the following sites for details of any developments: